Page 4 - Leadership
P. 4
Setting Expectations
What is It?
• Expectations should be clearly defined for each position within
the hotel and shared frequently. Telling employees why what they
do matters to your operation.
Why is it Important?
• Expectations help employees stay focused on their job duties.
How Does It Impact Your Business?
• Improves overall consistency and directly impacts the overall
success of your business.
Additional Resources
Steps to Effectively Set Employee Expectations
