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UP AND  AWARE - 7

                 If you have been rude to Sonam, you should think about saying,


                                                                  I am sorry
                                                               I was rude to you,
                                                                   Sonam.


















                 ‘Saying sorry’ is sometimes hard to do especially if you believe that you didn’t start the
                 conflict.


                 When you do say sorry, find out and understand the reason why you’re saying sorry so
                 that you can tell the other person what you’re apologising for. For example, ‘I’m sorry you
                                                       fell because of me.  I tripped on my shoelace and fell
                                                        over you.’
                     I CAN KEEP                          Sometimes, the person you upset or hurt may take time

                        MY BODY                          to feel better even after you have said sorry. Be patient

                                                          and let the person be for a while.
                             CALM                          Stay calm! If you find yourself getting angry, count



                                                            up to 10 in your mind and breathe slowly. When
                                                            you get angry, your heart beats faster and cortisol
                                                             (a  stress hormone)  is released in  the  body.  The
                                                             angrier you get, the more threatening you become

                                                              for the person in front of you. This in turn makes
                                                               him/her angry and it becomes more difficult for
                                                               both persons to resolve the conflict peacefully.






                      Exercise:
                 All learners will breathe together slowly as the facilitator counts from 1 to 10. Repeat this

                 three times.

                 Do you feel any better? Why?


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