Page 35 - LAGAN TEAMTALK AUTUMN 2019 FINAL VERSION

IT NEWS MIMECAST out there on the internet with no WIRELESS we would reset the password at WE ARE DELIGHTED TO ANNOUNCE THAT THE LAUNCH OF
a set interval which would then
level of control as to who sees or
YAMMER IS NOW WELL UNDERWAY
CHANGES AT
LARGE FILE
accesses them.
cause disruption to users and a
SEND One of the most popular ROSEMOUNT spike in IT calls. Yammer is essentially an internal social network - think of it like a Facebook for work.
free tools “WeTransfer” has
There is now a new wireless
historically been used to target HOUSE network broadcasting in PR & COMMUNICATIONS NEWS
A common question we unsuspecting users who will Rosemount House which You can post and share your own content; you can like, share and comment on the content of others; you can also create groups and

receive in the support automatically assume emails will log our internal users communities which are helpful for talking with colleagues about topics of shared interest.
from the tool are safe.
on automatically using their
queue is how to send Another item that tends computer logon account; no user Yammer can be accessed at two locations – Pulse home page and a free Yammer app from the app store. The app is the most user-friendly
or receive files that As a solution to this we have to be a regular in both action required here to log onto version. Please feel free to liaise with the Yambassadors if you need some help on using Yammer.
exceed the maximum implemented “Mimecast Large the top IT support and the network, the configuration YAMBASSADORS INCLUDE:
will already have been pushed to
File Send” (LFS) - it is a safe,
IT security tables is
attachment limit. secure and private means of your device.
distributing files up to 2GB in wireless access. Claire Keenan Charles Brand M&E
From a security perspective this size. It ticks all the boxes not just Guest access will remain as it Damien O’Hagan Charles Brand Civils
is a huge area of concern as the for sending files but receiving There are several inherent was, with the password available
free tools living out there on the files from external sources. weaknesses in using a password in all common areas. Zoe Ward Lagan O&M
internet come with some inherent as the means of granting Damien Drake H&J Martin Construction
security / privacy concerns; Please contact IT Support access to wireless networks, This is currently live only in Stephen Harpur H&J Martin Fit Out
they are commonly used to should you require any the most obvious being that the Rosemount House however we Catherine Hamill H&J Martin AMS
distribute malicious content and assistance in using this feature. password tends to be shared to are looking at options to extend Tony Watson H&J Martin AMS
documents that could potentially unauthorised persons or known this to sites in the future.
contain sensitive information are by people who have moved on Jim Cray H&J Martin AMS
from the business. Historically Mark McKeown FK Lowry

Pat McKay FKL Plant
Sarah Low
Lagan Aviation & Infrastructure
TEAMTALK : AUTUMN ‘19 FEEDBACK REQUEST some feedback on how that ticket was handled. Norman Halliday Lagan US Aviation & Infrastructure TEAMTALK : AUTUMN ‘19
IT DEPARTMENT:
From Monday 1st July every support ticket that is closed will issue a
Michael McHugh
Lagan Airport Maintenance
link to a very brief survey (no more than 2 - 3 questions) to provide us
Central Services
Lisa Masterson
We appreciate everyone is extremely busy, and because you will
Nicola Johnston
Central Services
As a department we are continuously trying to improve
have given us some of your time, we will enter every response
Central Services
James Crawford
the service we offer to the business. We’d like you to tell
provided into a quarterly draw which will have some nice tech
Ryan Robinson
Central Services
us if we are doing a good job, or if there is something we
orientated prizes.
need to brush up on.
We would encourage you to be as honest as possible in your
responses. If anyone would like to become a Yambassador please contact Catriona Donnelly.
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