Page 26 - Voice policy H2 2020

Many fraud types impact international voice revenues, IRSF and Simbox by-
pass being the “legacy” ones whereas Hi-jack, OBR, Spam traffic and

corridors are more recent

International Revenue Share Fraud Hi-jack Spam traffic
(IRSF) Spam calls are a huge amount of unwanted incoming
calls with continuous reiterations.
A hi-jack is when a phone call is routed to an
International revenue share frauds may hit all retailers international phone number used as a VAS whose It may be :
content is absent or deceptive ; the phone number
worldwide, through various fraud methods and types called can be stolen or taken in an inactive range Call centers for telemarketing purposes.
Robot calls, ping calls, TDoS attacks
Orange IC customers with hubbing Intense offer are
protected against IRSF fraud Also, users can experience that their calls are either Orange IC customers with hubbing Intense and
blocked or redirected to servers that plays messages
encouraging them to use other means to call: VoIP Essential offer are protected against Spam traffc

application or calls on other competitors networks

Simbox by-pass Originated based rating (OBR) – EU Corridor
refiling
Simbox bypass fraud has huge impacts on operators Corridor fraud is taking advantage of a preferred rate
revenues and margins when international termination EU refiling is a recent fraud type impacting Orange between a corridor origin and destination, mostly
rate is high
European affiliates since new EU regulation for using Simbox to by-pass the calls
Orange IC @first offer includes a complete range of international incoming calls in 2015
products sized to fight against Simbox bypass fraud A corridor anti-fraud process has been designed by
EU refiling fraud impacts seem limited, however only a Orange IC and implemented within several affiliates
However, the fight against Simbox bypass fraud is not few detection tests have been performed within since January’18
only a matter of tools but requires the setting of a Orange and it’s difficult to fight it
transversal fraud control organization Leveraging on the experience got on fighting national
by-pass allows to identify the target to reach for a fully
efficient corridor anti-fraud process