Page 3 - QAP Manual 2020

Quality Assessment Project Procedures
2020

INFORMATION SECURITY AND EQUIPMENT
Once your account is created by your QAC, you will receive an automated email from ODESA
with your username and temporary password with instructions on how to create your own
personal password. Take care to keep your username and password private. Please do not
share this information with anyone, even family members. All consumer information you
receive is confidential and nobody, other than yourself, should have access to it.

All contracted surveyors are required to use their own personal device(s) with dedicated
secured internet service (use of public Wi-Fi is not acceptable) and must comply with and have
a currently signed SCDD Portable Advice Agreement Form on record prior to conducting
surveys. Please be reminded not to maintain any confidential consumer information on your
hard drive.

MANDATED REPORTING

You serve as a mandated reporter in your capacity as a contracted QA Surveyor. Any
mandated reporter who, in his or her professional capacity, or within the scope of his or her
contracted employment, has observed or has knowledge of an incident that reasonably
appears to be physical/sexual abuse, abandonment, abduction, isolation, financial abuse, or
neglect; or is told by the consumer that he or she has experienced behavior constituting
physical/sexual abuse, abandonment, abduction, isolation, financial abuse, or neglect, or
reasonably suspects that abuse shall report the known or suspected instance of abuse to the
appropriate protective services agency or law enforcement.

“Reasonable Suspicion” occurs when it is objectively reasonable for a person to entertain such
a suspicion, based upon facts that could cause a reasonable person in a like position drawing
when appropriate on his or her training and experience,
to suspect abuse and/or other reportable situations.

Refer to Mandated Reporting Procedures for your reporting responsibilities

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