Page 412 - QAP Manual 2020
P. 412

Surveyor Feedback Form
                                        This form is used to get a sense of the survey process. It includes questions about the amount of time it took to complete surveys, how the
                                        survey was administered, and whether the surveyor had difficulties with any questions. This information is useful for states in planning for the
                                        NCI surveys and helps to improve the survey tool itself.

                                                                                     Surveyor Feedback Form
                                         Q#                    Q                              Intent                           Other Notes

                                         1   How long did it take to complete the direct   Helps determine approximately  If the average time is especially low or high, it may
                                             face-to-face survey(s) (Sections I and II only)?   how long the face-to-face   indicate a need for additional training or shadowing
                                                                                    meeting takes              of surveyors and/or a review of survey protocol.
                                                                                                               The average time is around 40 minutes, with a range
                                                                                                               to allow for people who need more time to
                                                                                                               communicate their answers and complete the survey.

                                         2   How long did it take to complete the entire   Helps determine the entire
                                             form, including making phone calls, collecting  amount of time surveyors
                                             background information, arranging and   should expect to spend per
                                             conducting the face-to-face survey, travel   survey
                                             time, etc.?

                                         3   Were there any questions that were     Helps identify opportunities to   Note: Surveyors should only give information about
                                             problematic?                           improve the survey; surveyors   the questions themselves.
                                                                                    should complete this if there   Do not include any identifying information about the
                                                                                    are questions that were
                                                                                                               individual surveyed, his/her services, etc.
                                                                                    particularly difficult to ask/have
                                                                                    answered because of wording,
                                                                                    response options, or other
                                                                                    difficulties




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