Page 28 - FERC_2024 Handbook

FERC Handbook

FERC: Webmaster/Website Maintenance Manager (WWMM) - Work Description
and Personal Qualities

Title: Webmaster/Website Maintenance Manager (WWMM)
Reports to: The FERC Board/Advisory Committee (AC)
Main purpose: To maintain and develop the FERC website (https://www.fercthailand.org/) and to
maintain the technical integrity of the website including, but not limited to, adding new content and
features as needed and as directed by the AC. New content will be contributed by members of the
AC and also by the WWMM.
Using the resources of WordPress and specialty Plugins to develop new functions as needed to
ensure the ongoing development of FERC’s online presence.
Working hours: Variable but an estimated average of 3 hours per month.
Key tasks:
• Attend AC meetings as requested or submit a brief report in lieu of attendance.
• Work closely with the Social Media Officer regarding newsworthy items, newsletter uploads, etc.
• On a monthly basis;
- Check that all of the pages are loading without errors.
- Check to make sure the automatic backups are functioning properly.
- Make updates to website software and plugins as needed.
- Check that all links, forms, pages, and plugin functions are running correctly.
- Check all @fercthailand.org email accounts for email traffic and delete spam.

- Remove any spam comments from pages and posts.
• On a quarterly basis;
- Check the load speed and ensure all features are working efficiently.
- Analyze website statistics from the previous quarter.
• On an annual basis;
- Update all content for any reference to the current year.
- Review each page for content accuracy, grammar, typos, and relevancy.
- Ensure the website domain name registration and Web host subscription are renewed.
- Review overall website design and functionality with feedback from the AC.
Skills and Experience:
• Current knowledge of, or willingness to learn, the basics of WordPress and Plugins
• Possess sound Information Communication Technology (ICT) skills e.g. use a computer, tablet,

or mobile phone, send an email, browse the internet, and make a video call.
• A good command of written and spoken English.
• Experience working in a team-oriented environment.
• Possess good time management skills.
• An ability to work independently, flexibly, and creatively.
• To be familiar with confidentiality requirements and data protection.
• To be mindful of equality and diversity requirements.
Essential:
• Have their own computer, scanner, and printer in good working condition.
• Review the FERC Handbook.

Updated: 4 Mar 2024 27