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IELTS Essentials @IELTSUzNav
Exam Practice receive. In other words, how we organize and store
Questions 1–10 it all, in the right way, I mean.
2C I’ve been impressed by the way you’ve all managed
Example The title of the first class is called ‘Movement
and light’, so the answer is written as ‘light’. to stand up and deliver a talk to the other people on
1 brushes The question says ‘a set of’ and this is your team. I don’t think we need any more training
paraphrased in the recording as ‘a range of...in in that area for now.
different sizes’. 3A When a dissatisfied customer rings you up to
2 285/ two hundred and eighty-five complain, you need to know how to handle the
situation effectively. We dealt with this in the
Distraction The woman has seen on the website that previous session.
the cost for one term is $170, but the manager says
that the cost for two terms would be cheaper. The 4E As you know, we have a number of trainees
question requires you to write the cost for two terms. starting work next week. We don’t have time to talk
about this in the training session, but I’d like you
3 Ramdhanie (this can also be written in capitals) to support and guide them during their first few
4 bowls The question says ‘several’ and this is months in the company.
paraphrased in the recording as ‘two or three’. 5B From time to time you need to produce formal
Distraction The woman says she hopes she reports, and the aim of this training session is
wouldn’t have to produce a vase or anything with a to show you how to express your ideas more
handle, and the manager confirms that this is true. effectively and clearly.
5 shirt Exam Practice
Distraction neither ‘clothes’ nor ‘sleeves’ will fit
grammatically into the gap Questions 11–14
6 Thursday 11/12 A/E (in any order)
Distraction the manager admits that he was wrong Distraction B: The question concerns what employees
when he said ‘Wednesday’ need to do when they return to their new office space,
7 library but the manager explains that there is no need for
employees to ‘get their photo done and update their
Distraction the woman mentions a post office, but this personal details’. He goes on to say that their current pass
isn’t the kind of building the class will start drawing (=form of ID) will work; C: again, the manager explains
8 sandwich The question requires you to identify that all the files and folders (=boxes of documents) have
something that the woman should take to the class already been put on employees’ desks, so they won’t
and the manager recommends that she ‘make a have to move them; D: the manager says he expects
sandwich’ and ‘bring that along’. that next week might be ‘a challenge’, but he refers to
9 Station You should be familiar with this kind of this in a positive way and does not suggest it will be a
word, so it was not spelt out problem. The phrase ‘to report back’ usually means to tell
10 021 785 6361 someone, in person, how well or badly an activity went.
13/14 A/C (in any order)
LiSTEning PART 2 Distraction B: The manager says that insulation will make
Training the office warmer, but this is not the same as a ‘heating
system’; D: some rooms will be used by teams to work on
Useful language: plan / map labelling projects together, but the manager does not say that any
1/2 rooms or working spaces have been made larger; E: the
1 To the right / in the centre 2 directly below / just windows in the office space have increased in size – so
above 3 right-hand corner / smaller of there is more light coming into the area. But ‘the old type
4 at the top / nearest to 5 In between / square- of lights’ would be electrical, and there is no mention of
shaped 6 the south / surrounded by whether these have been changed or replaced.
Useful strategy: paraphrasing in 5-option Questions 15–20
multiple-choice task 15 I
1 16 B
1D So one thing the session will cover in this session is 17 F
how to deal with the huge amount of paperwork we
18 C