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Creative Insight: The Redistribution Theory    99

            them are links. Each node is associated with a level of activation that fluctuates
            over time. At each moment in time, a small subset of the nodes have activa-
            tion levels above a threshold. Those elements are immediately available for
            processing; they form the current content of working memory. Activation is
            passed along the links from elements that are currently above threshold to
            other, related but not yet active nodes. If a knowledge element receives enough
            activation to rise above threshold, it “comes to mind” as we say. “Retrieval” is
            a label for the event that occurs when the activation of a knowledge element
            rises above threshold. As activation spreads from a source node N, it is passed
            along its outbound links. A certain amount of activation is lost in each step of
            the spreading process, so the amount that is spread from a given source node
            N decreases gradually with increased distance from N. There are several vari-
            ants of this theory that differ in the quantitative details of the spreading pro-
            cess, but those details need not concern us here.
               Memory retrieval is selective. A person can keep only a small amount of
            information in an active state at any one time – working memory has a limited
            capacity – but the knowledge store is vast, so the retrieval process necessar-
            ily makes choices, however implicit and unconscious, about what to retrieve.
            Retrieving an element X constrains which other elements can also be retrieved
            at the same time. In a problem situation, activation initially spreads from the
            problem representation and the goal. The initial encounter with the problem
            thus determines the knowledge elements that are initially marshaled to solve
            it, and those elements in turn become sources from which activation spreads.
            Retrieval is a cyclic, iterative search through memory for those knowledge ele-
            ments that are most likely to be relevant for the problem at hand.
               Memory links are acquired in the course of experience, so the structure
            of the memory network mirrors the structure of experience. Reaction time
            studies reveal, to no one’s surprise, that the two concepts of chair and table are
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            more closely linked in people’s heads than chair and, for example, parachute.
            The strengths of memory links are influenced by a variety of factors, including
            frequency of use, recency of use, estimated capacity demands and past use-
            fulness. The structure of the knowledge network – the set of links – and the
            strength of the links serve to project the accumulated prior experience onto
            the current situation. In conjunction, the relative strengths determine what
            knowledge is retrieved on the initial encounter with a problem, and what is
            retrieved constitutes the memory system’s best guess as to what knowledge is
            relevant for the problem at hand. 29
               Psychological  research  on  memory  has  focused  on  information  com-
            municated via pictures, texts or observations of events. For the purpose of
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