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Creative Insight Writ Large              131

            system levels? The traditional strategy for how to build this kind of bridge is ster-
            ile, but the complex systems perspective provides an alternative.


                           GENERALIZATION VERSUS SCALING
            Philosophers and psychologists often discuss the relevance of results from lab-
            oratory studies in terms of a hypothetical process called generalization. When
            generalizing, a person supposedly takes a statement that turned out to be true
            in one or a handful of situations and asserts that it is also true of other, similar
            situations. A simple example is to conclude that golden retrievers are friendly
            after meeting a few and finding them friendly. The notion of generalization has
            its roots in empiricist philosophy and it is deeply embedded in the culture of
            academic psychology.
               Like other types of projections from past experience, generalization car-
            ries epistemic risk: How can we know the set of situations in which a par-
            ticular assertion holds? The fact that a handful of golden retrievers turns
            out  to  be  friendly  does  not,  after  all,  guarantee  that  all  golden  retrievers
            are friendly; there could exist, somewhere, a retriever that is miserable and
                         3
            snaps at babies.  This much is common sense. The problem is that not even
            10,000 friendly retrievers warrant the conclusion that all golden  retrievers
            are  friendly;  a  miserable  one  might  nevertheless  be  lurking  somewhere.
            N. Goodman and other philosophers have tried to pinpoint the conditions
            under  which  a  projection  from  the  observed  to  the  not-yet-observed  is
            warranted, without having produced a satisfying explanation of how such
            projections are supposed to work, and without producing a technique for
            generating valid generalizations in practical contexts. The root of the prob-
            lem is that generalization is defined in terms of the size of the reference set;
            the concept “dog” is said to be more general than “retriever” because there
            are more dogs than retrievers. But this is only true at a single moment in
            time. Over infinite time, all reference sets are infinitely large, so this concept
            of “more general than” is incoherent.
               Systems theory implies that the central concept in projecting knowledge
            gained from the study of simple situations onto more complex ones is not gen-
            erality but scale. Everyday situations extend further in space, last longer and
            have more components than simplified laboratory situations. The question is
            how the processes that operate at small scale influence systems that are orders
            of magnitude greater along one or more dimensions.
               Different  sciences  scale  along  different  dimensions.  One  remarkable
            aspect  of  Newton’s  theory  of  mechanical  motion  is  that  it  applies  across
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