Page 28 - Leading and managing people in the new normal
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4.2 Managing remote and dispersed teams Key Actions
3.2
Watch this space - Content under development Keeping remote employees engaged:
In the meantime: • Ensure all team members know what
others are working on.
When managing a remote team, it is important to consider the • Stay connected—maintain team meetings and other catch • Build trust across remote and in-office
employees by ensuring visibility,
following: ups, where possible. interaction, and familiarity.
• Set expectations about hours of work, including working − Find out how the Office 365 suite can support your • Communicate using various channels,
from home during the span of normal hours (6am to 6pm), team. and select the right channel for your
except where individual requests need to be considered. − Use tele/videoconferencing to reduce feelings of particular message.
• Set expectations around communication — be very clear isolation when working remotely.
with your team about how and when you expect them to − Create a team chat using Microsoft Teams to
communicate and check in. maintain social connection within the work team
− Try to maintain usual team processes as much as and encourage team members to collaborate and
possible. interact with each other.
− Alternative work arrangements or allowing your − Schedule regular one-on-one catch ups with each Further resources
team to work flexibly does not mean you need to team member to discuss work and to check in on
micromanage; trust your team. Adapt your their wellbeing. A wellbeing check-in can be
management style if you need to. generally covered in five questions: How are you • Connect and collaborate using Microsoft
feeling health wise? How are you feeling workwise? Teams
How are you feeling emotionally? What do I need • • Syncing files to your computer
Using meetings function in Microsoft Teams
to know? Do you need anything from me?
− Encourage your team to speak with you—early and
often—to address any issues they are experiencing
should they find working from home challenging
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