Page 53 - WOW Magazine Dec22_V04
P. 53

A Digital Group Term Insurance Plan launched on
       VYOM- the new Mobile banking App  of Union Bank,
       provides  a  cover  of  ₹10  lacs  at  a  very  competitive
       premium,  which  is  as  low  as  ₹1221.  We  successfully
       issued the first CASA GTI policy digitally. Our team is
       looking forward to insure more lives digitally with the
       addition of this new entrant.
















       As a part of our digital promotional campaign, we launched a new reel on Instagram. This reel is focused on e-Wealth Royale
       which is a Unit - Linked, Non-Participating, Individual Life Insurance Plan. This reel attracted 600+ views on Instagram.

                                                               interaction with his / her potential insurer. To further
                                                               deepen our reach and to create an Omni-channel
                                                               Digital customer acquisition framework, we are
                                                               developing   our    ULIP  plan   journey   on    a
                                                               hyper-personalized video. Leveraging the BOT platform
                                                               further, we have developed a customer servicing
                                                               journey on WhatsApp which will enable customers to
                                                               seamlessly interact with the SUD bot to avail key
                                                               servicing features.

                                                               We extended our product offering on SUD Life Buy Online
                                                               platform by launching Saral Jeevan Bima Protection
                                                               Plan and adding Century Star product to Savings &
                                                               Investments  product  offering  on  the  Buy  Online
                                                               Platform. Unique URL creation for Campaigns / Partner
                                                               has been implemented for effectively tracking and
                                                               monitoring the performance of campaigns through
                                                               different channels – SMS, Email, WhatsApp, Partners. We
                                                               are enhancing our customer experience on Buy Online
                                                               journey platform with Real time calling to prospects
       At SUD Life, we continue to invest in newer technologies
                                                               dropping out of the journey. For interested prospects, we
       thereby identifying ways to engage better with our
                                                               are enabling Incoming Call facility on the Buy Online
       customers, reach out to prospective buyers / young
                                                               platform. We have implemented Face Liveliness check
       millennials, and build seamless journeys with adequate
                                                               and Face Matching functionality in our Buy Online
       control and governance. In Q1 of FY’23, we build our ULIP
                                                               journey to reduce the risk of any fraudulent cases
       product – e-Wealth Royale on WhatsApp (most
                                                               getting logged thereby providing better quality
       preferred communication channel) via a Sales BOT
                                                               sourcing and control at the stage of issuance.
       enabling us to further ease out our prospect’s
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