Page 35 - Banking Finance December 2017

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Y Customer can also check the details of the transact Y Application opens a QR scanner which then
ion from the dropdown in the UPI PIN entry page populates the details like any other PAY transaction
Y UPI PIN entry page opens where customer enters and on entering the UPI PIN, transaction can be
his UPI PIN completed
Y Confirmation of money sent is shown to the Y Name of the PAYEE is fetched from the bank CBS.
customer Customer enters the amount and remarks for the
transaction and clicks on PAY
Y Customer gets a notification for the success of the
transaction from the app Y UPI PIN entry page opens where customer enters
his UPI PIN
5. How to collect money ON BHIM: Y Confirmation of money sent is shown to the
Using Virtual Payment Address (VPA) customer
Y Customer opens the app and enters the app login Y Customer gets a notification for the success of the
and passcode .Select Receive Money Option and transaction form the app
initiates a request transaction
Y Customer enters virtual payment address(VPA) to 8. My profile:
collect money and clicks on verify to check the name Y In my profile section, customer has already
of payer available QR generated with the primary UPI
Y PAYER name is shown to the requester and he handle which can be directly shared from the
enters the amount and remarks application
Y Confirmation of Request sent is given to the initiator Y There are 2 virtual payment address(VPA) one with
Y Initiator is notified once PAYER accepts the request mobilenumber@upi And second with name@upi
for money Y The customer can choose his desired virtual
payment address as the default or primary virtual
6. Collection of Money Using Mobile number: payment address .
Y Customer opens the app and enters the app login
and passcode. Select Receive Money Option and 9. How to Reset / Change UPI PIN on BHIM:
initiates a request transaction.
Y Choose Bank account option
Y Customer enters Mobile no to collect money and Y Select on Reset UPI PIN
clicks on verify to check the name of payer
Y For setting UPI PIN, customer enters the last six
Y PAYER name is shown to the requester and he digits and the expiry date of the card
enters the amount and remarks
Y Bank OTP is requested and auto detected within
Y Confirmation of Request sent is given to the initiator
the app.The customer entyers his/her new UPI PIN
Y Initiator is notified once PAYER accepts the request Y Customer reconfirms the UPI PIN
for money
Y UPI PIN registration success message is shown
7. Collection of Money Using QR code:
Y Choose the option to generate the QR code present 10.How to Raise complain on BHIM:
at the top right corner on the home page Y Choose Transaction option on Home page

Y Generate the QR code and share the QR code for Y Select the declined transaction(highlighted in Red)
requesting Money Y Click on report issue or call bank
How to scan and Pay:

Y Customer opens the app on his /her Smartphone 11.Unique features of BHIM:
and enters the app login passcode Y QR code based scan & pay option available,
Customer generate their own QR code
Y Customer can also choose to scan & pay through a
QR Y Option to save beneficiaries for future reference

BANKING FINANCE | DECEMBER | 2017 | 35

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