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tacks. This case underscores the need for organizations to 2. Regular Security Audits: Conduct periodic reviews to
adopt a comprehensive approach to cybersecurity, combin- identify and address vulnerabilities.
ing technology, training, and governance to safeguard data 3. Employee Training: Educate employees on
in an increasingly connected world.
cybersecurity risks and best practices to prevent human
error.
Discussion: Major Problems Summarized
4. Incident Response Planning: Develop and regularly up-
1. Cybersecurity Vulnerabilities: Weak authentication
date an incident response plan to ensure quick and ef-
protocols and employee susceptibility to phishing at-
fective handling of breaches.
tacks led to the breach.
5. Customer Engagement: Communicate transparently
2. Customer Data Exposure: Compromise of sensitive in-
with customers about data protection efforts and pro-
formation risked identity theft and financial fraud.
vide support during incidents.
3. Regulatory Scrutiny: Non-compliance with data pro-
6. Stay Updated: Collaborate with industry groups to stay
tection regulations resulted in fines and investigations.
ahead of emerging cybersecurity threats.
4. Reputational Damage: Negative publicity undermined
customer trust and loyalty. References
1. Ponemon Institute. (2023). Cost of a Data Breach Re-
Recommendations / Key Learnings and port.
Takeaways 2. National Institute of Standards and Technology (NIST).
(2023). Cybersecurity Framework.
1. Adopt Multi-Layered Security: Use advanced tools
3. Smith, J. (2024). Data Breach Response and Prevention.
such as multi-factor authentication, encryption, and
zero-trust architecture. Journal of Information Security.
Universal Sompo Launches Personalized Pet Insurance
Urban India is witnessing a dramatic shift in pet ownership trends, driven largely by Millennials and Gen Z. Now pets
are no longer just companions but cherished as family members. This cultural transformation has fuelled rising de-
mand for structured, preventive, and tech-enabled pet care solutions, particularly in Tier 1 cities, and increasingly
across Tier 2 and Tier 3 regions.
Pet Assure has been designed to support this growing responsibility by offering extensive coverage for pet dogs and
cats aged between 3 months and 10 years. The policy includes protection for routine outpatient consultations, diag-
nostics, surgeries, critical illnesses, accidental injuries, and third-party liabilities. Optional benefits further extend to
coverage for terminal diseases, pregnancy-related complications, dental care, post-treatment recovery, theft or loss,
emergency pet minding, and even cremation expenses.
Customers can choose from flexible sum insured options ranging from Rs. 10,000 to Rs. 2,00,000, with policy tenures
of one to three years. Premiums start at an affordable Rs. 1499 per annum, making pet insurance accessible to a
broad range of pet parents across the country.
Pets today are cherished family members and deserve the same level of healthcare and financial protection. With
Pet Assure, weve built one of the most inclusive and customisable pet insurance offerings in the market, said the Pet
Parents Fraternity at Universal Sompo. This is a step toward not only meeting a growing market demand but also
fulfilling our commitment to holistic customer well-being.
Real-life testimonials already speak to its value. Mr. Jagrit Joshi, a pet parent working as a Digital Activations Lead,
shared, As veterinary costs and pet ownership in Indian cities surge, pet insurance is transitioning from luxury to a
necessity. My pet dog, Coco, was unwell and advised diagnostic tests. Ultrasound findings revealed crystal formation
and a cyst in the prostate, for which he underwent surgery. The Pet Parent Fraternity at Universal Sompo stood in
strong support throughout and ensured timely settlement of all claims expenses.
44 July 2025 The Insurance Times
