Page 48 - Insurance Times February 2024
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expansion  of  the  ‘Use  and  File’  scope  has  further  The year ahead
          empowered us to innovate, offering tailormade products  The New Year ahead could be a game changer for the
          that cater to individual needs and preferences,’’ Satishwar  insurance industry as the regulator lined up an ambitious plan
          added.
                                                              of launching the ‘Bima Trinity’ as a part of its vision of
                                                              Insurance for all by 2047. The primary objective of this
          Bima Bharosa                                        initiative is building affordability and accessibility of insurance.
          To ensure protection of policyholders’ interest, IRDAI has
                                                              This project, which includes Bima Sugam, Bima Vistaar and
          introduced a transformative initiative, ‘Bima Bharosa,’ which
                                                              Bima Vaahak, is expected to take off in 2024. Bima Sugam,
          involves a substantial upgrade to the existing ‘Integrated
          Grievance Redressal System’.                        which is an online marketplace encompassing the entire
                                                              customer journey from buying to servicing, is expected to make
          The primary objective is to streamline and enhance the  accessibility of insurance much easier. Bima Vistaar promises
                                                              to be a revolutionary insurance product which seeks to offer
          efficiency of grievance redressal procedures. A noteworthy
          aspect of Bima Bharosa is its commitment to linguistic  affordable protection to the masses. It is expected to be
                                                              launched by January 2024. Bima Vaahak is a womencentric
          inclusivity, allowing policyholders to log complaints in
          regional languages.                                 distribution channel at the gram sabha level that aims to
                                                              empower women by educating them about the benefits of
                                                              comprehensive insurance thus enabling their financial security.
          This  strategic  move  aligns with  the  diverse  linguistic
          preferences of customers, aiming to make the grievance  While the regulator has already given licenses to three new
          redressal  process  more  accessible  and  userfriendly.  players this year, it is expected to allow entry of more
          Recognising the dissatisfaction expressed by customers  companies going forward. IRDAI has said that it is looking
          through various channels,  including social media, the  to issue licenses to 20 new insurers in the immediate future.
          regulator’s close monitoring of Bima Bharosa is expected  Additionally, the regulator is also likely to relook at the
          to instil greater confidence in policyholders by providing a  capital requirements, making entry of new players easy.
          comprehensive and responsive solution to their concerns.
                                                              One of the awaited developments of 2024 is that the
          Bima Bharosa is poised to establish a more transparent,  government will table the Insurance Laws (Amendment) Bill
          efficient, and customercentric framework for grievance  2022 as it has the potential to bring another round of positive
          redressal within the insurance sector, marking a pivotal  reforms and bolster growth prospects of the industry.
          advancement in safeguarding the interests of policyholders.  (Refer: Business Line)



           Canara HSBC Life Insurance launches iSelect Guaranteed Future Plus

           Canara HSBC Life Insurance introduced iSelect Guaranteed Future Plus, a comprehensive plan designed to deliver life
           insurance and assured benefits, ensuring the safeguarding of goals and providing peace of mind. This plan offers financial
           security and stability, catering to individuals and their families at various life stages and significant milestones.
           The product encompasses a range of crucial features, including a life cover serving as a safety net for the policyholder
           and their loved ones, ensuring financial security during uncertain periods. With a 100% guarantee of benefits, the
           plan instills confidence in achieving financial objectives. Furthermore, it empowers policyholders to accumulate a
           financial reserve for significant milestones like marriage, retirement, and child education, with guaranteed lump-sum
           benefits at the policy's conclusion. The option to receive the total premiums paid upon maturity adds an extra layer
           of assurance, guaranteeing a tangible financial return on investment. To enhance protection, the plan offers optional
           benefits, allowing individuals to customise their coverage based on specific needs and preferences.

           Akshay Dhand, Appointed Actuary, Canara HSBC Life Insurance, on the launch of the new product, says, "We are
           delighted to announce "iSelect Guaranteed Future Plus", it aims to provide unparallel financial stability to the individuals
           who are looking for guaranteed returns from their self-tailored insurance policy. Customized to meet specific insurance
           needs, the plan offers guaranteed benefits and flexible alternatives for effectively managing expenses in the long
           run. The proposition reflects our dedication to offering reliable solutions across various life stages."

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