Page 45 - Life Insurance Today June 2015 SAMPLE
P. 45

manner, and also to strengthen their       matter material to the grant of a           than 50 per cent of its business with
grievance redressal teams. Irdai has       cover.                                      any one insurer.
given a circular to insurers stating that
sensitivity and alacrity should be shown   IRDAI caps corporate                        Exposure to BFSI subject
while attending to complaints from         agents business                             to ceiling
policyholders and from other statutory
agencies.                                  The Insurance Regulatory and Develop-       IRDAI has fixed a capping of not more
                                           ment Authority of India (Irdai) has put     than 25% of the premium income in
"We do have turnaround times that          a cap on business from insurers in the      shares, bonds and deposits of insur-
are part of the business strategy. But     life, non-life and standalone health cat-   ance companies.
in some cases, due to lack of adequate     egories. Irdai, in its exposure draft on
information and documentation or in        licensing, has said no corporate agent      A move aimed at reducing systemic
orphaned policies, there are delays,"      can receive more than 90 per cent busi-     risks that could amplify losses when
said a senior life insurance executive.    ness from one insurer in life, non-life or  the financial sector faces a crisis.
                                           health in its first year of operation.
As per the Protection of Policyholder's                                                The successful passage of the Insur-
Interest Regulations 2002, an insurer      Due to the new draft, exclusive tie-ups     ance Bill recently has led the regula-
carrying on life or general business has   between banks and insurance compa-          tor to take up the issue of linkage of
to respond within 10 days of the re-       nies as corporate agents would be a         financial services sector, something
ceipt of any communication from its        thing of the past with the regulator        that the Reserve Bank of India has also
policyholders.                             imposing a cap on the maximum busi-         been pointing out in its half yearly sta-
                                           ness a bank can receive from one in-        bility reports.
These include matters such as record-      surer. The insurance regulator has now
ing change of address, noting change       allowed banks to tie up with a maxi-        However the Insurance companies
of nomination, issuance of duplicate       mum of three insurers each from the         are reluctant saying that it may re-
policy and providing information on        life, general and health segments.          duce returns for investors when the
matters like accrued bonus, surrender                                                  sector is expected to revive economic
value and entitlement to a loan,           According to current rules, corporate       growth.
among others.                              agents like banks and non-banking fi-
                                           nance companies are allowed to tie up       As per the notification, the insurance
Irdai regulations state that where a       with only one life insurer, one non-life    companies will be allowed to invest up
proposal form is not used, the insurer     insurer and one standalone health in-       to a quarter of the total investible cor-
shall record the information obtained      surer.                                      pus in BFSI sector. This will mean that
orally or in writing, and confirm it                                                   insurers will have to freeze their invest-
within a period of 15 days and incor-      Furthermore, the insurance regulator        ment in the sector or begin realigning
porate it in the policy.                   has mandated that not more than 75          their sectoral exposure.
                                           per cent of the premium shall be
Here, the onus of proof rests with the     placed with any one insurer in the sec-     Life insurance industry manages assets
insurer in respect of any information      ond year and not more than 60 per           worth Rs 23 lakh crore. Of this, state-
not so record, where the insurer           cent of the premium can be placed           owned Life Insurance Corporation man-
claims that the proposed suppressed        with any one insurer in the third year      ages Rs 18.5 lakh crore. Insurers are
any material information or provided       of operations. From the fourth year,        struggling to match the return offered
misleading or false information on any     no corporate agent shall place more         on tax free bonds and fixed deposits.

I know from my constituency what is going on. Doctors that are told, begged, by mothers, 'Please don't write down that my child as
asthma. Please lie and say it's bronchitis, because if you write down asthma, when my child turns 18 or 20 and has to get his or her

                                                   own insurance, it will be a pre-existing condition.'

Life Insurance Today                       June 2015                                   41

Insurance Training Centre © Call 09883398055 / 09883380339
   40   41   42   43   44   45   46   47   48