Page 45 - Banking Finance June 2024
P. 45
ARTICLE
EMOTIONAL
AI IN
BANKING
"I believe that at the end of the century, the use in the modern era given the pervasive application of AI and
of words and general educated opinion will machine learning in many spheres of our lives.
have altered so much that one will be able to
speak of machines thinking without expecting
to be contradicted."
- Alan Turing (23 June 1912 - 7 June 1954)
These lines are from English mathematician Turing's
"Computing Machinery and Intelligence" article published
in 1950. Turing is mostly credited as father of theoretical
computer science. In 1950 Alan Turing developed 'Turing
Test' to determine if machines can also think like human.
It's interesting to observe how his forecast has come true
Image source: (https://www.hitechnectar.com/)
About the author What is Emotional Artificial Intelligence
(Emotional AI):
Gautam Bose
Manager (Research) People are known to be emotional creatures. Therefore, a
State Bank Academy, lot of what influences their decisions is also influenced by
Gurugram
the emotions and feelings they are going through. A
BANKING FINANCE | JUNE | 2024 | 39
