Page 77 - A Banker Down the Rabbit Hole
P. 77

22. An officer who refused to work







          W              e had a very cordial team of entire staff at this medium


                         sized branch. My assistant Branch Manager complained
                         to me one day that our Head Cashier had used derogatory
                         language in presence of other staff every time he started
           doing the supervisory checking work allotted to him. Head Cashier also
           stated that it was not his duty but that of Assistant Branch Manager
           (ABM) and he was obliging him. The ABM felt very much aggrieved and
           requested me to put an end to what was happening. I kept a watch for
           a couple of days and observed that the Head cashier who had been
           allocated some lighter checking work had been unnecessarily and
           persistently nagging the AMB, who was very senior to him.


           I called the Head Cashier and confronted him on his conduct with ABM.
           He agreed that he had been saying so because he being in cash
           department could not be allocated other than cash related work. I wanted
           to understand the origin of the practice. I asked him as to how he started
           doing this work in the first place. He told that he was requested at
           personal level by my earlier predecessor and he had been doing it since
           then. I told him. "You should respect the old practice. I also personally
           request you to continue as you were having sufficient spare time after
           finishing the limited cash transactions at this branch and when other
           officers are overloaded. You should not be claiming that you are obliging
           the ABM. You should show a mature conduct." He told me that officially
           I could not allocate him any work. If I could give him in writing as an Office
           Order, he could be doing it and in that case I would be responsible for
           any consequences of that written order.



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