Page 11 - Insurance Times March 2016 Sample
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Digitalisation of LIC under progression LIC has the best claim
The decision by Life Insurance Corpo- Confirming the development, Pandula settlement report
ration to maintain its own records in Sreelakshmi, COO of SHCIL Projects,
digitised format may force insurance said, "We will be exiting the insurance LIC's claim settlement at 98.19 per
repositories to either shut cent is better
down or alter their business repository business as we feel than the en-
plans. having a corporate agency li- tire private
cence will make more sense sector's 89.40
The five insurance reposito- from a business perspective." per cent. It
ries operating in the market has rejected
are NSDL Database Manage- S. V. Ramanan, CEO, CAMS
ment, Central Insurance Repository, Insurance Repository, said only 1.15 per cent claims compared
CAMS Repository Services, SHCIL LIC's decision to not tie up with any IR is with the private sector's 7.78 per
Projects, and Karvy Insurance Reposi- a dampener to the repository business. cent. In actual numbers, the rejec-
tory. According to IRDAI, LIC has a 73 tions will be much higher because of
per cent market share in the life insur- IRDAI has asked insurers to pass on to LIC's sheer size. LIC sold 12 million
ance segment. insurance repositories only those poli- policies in the first nine months of
cies that are to be issued electroni- 2014-15, while the entire sector sold
Incidentally, SHCIL has decided to exit cally. Even here, the insurer has the 16 million policies.
the insurance repository (IR) business. option to maintain the policy in the
digital format on its own. Investment advisor Harsh Roongta
believes claim settlement is a good
Jeevan Shikhar - another benefitting plan from LIC starting point as it helps weed out
companies with bad settlement ratio.
LIC has launched 'Jeevan Shikhar', a 20,000 only, with a policy term of 15 "Most claims are made in the initial
closed-ended plan which is open for sell years. On the policyholder surviving to years, leading to investigation from
from January 11 up to March all insurers because of the premature
31. It is a non-linked, with the end of the policy term nature of the claim. If IRDAI gives
profits, single premium plan, the maturity sum assured claim settlement numbers of this ini-
wherein the risk covered is along with loyalty addition tial period, the entire sector is likely
10 times of tabular single shall be payable. In case of to be on a similar footing." "Another
premium providing a combi- death of the life assured dur- reason for rejections from private
nation of savings and risk cover. The ing first five policy years and sector players would be due to higher
plan is available from ages 6 to 45 after commencement of risk 'sum as- sum assured.
years. sured on death' equal to 10 times the
tabular single premium will be payable. Today, there are term policies of Rs
2 crore and above. In LIC's case, the
Minimum maturity sum assured is Rs On death before commencement of sum assured amounts will be much
1 lakh, with maximum basic sum as- risk, single premium without interest smaller," Roongta adds. An addi-
sured having no limit. The maturity after deducting extra charged, if any, tional reason for less acceptance of
sum assured can be in multiple of Rs will be refunded. private sector claims is that they has
more innovative products and can
LIC leads in Life Insurance claim settlements: IRDAI become victims of fraud more eas-
ily, leading to higher claims rejection.
report Prospective policyholders should also
be looking at other parameters such
Life Insurance Corporation of India 98.19 per cent during the year 2014- as servicing and pricing as well. "If I
continues to maintain its lead in the life 15, compared to 98.14 per cent dur- am a healthy person who wants a
insurance industry with respect to ing the previous year. good term policy, I will only go for
claims settlement, according to the cheapest product with decent
IRDAI's annual report. The claims settlement ratio for private features," adds Roongta.
life insurers increased 89.40 per cent
"The claims settlement ratio of LIC was during financial year 2014-15 from
better than that of the private life in- 88.31 per cent during the previous
surers," the regulator said in its annual year. Private insurers had repudiated
report. According to the report, the more number of claims (9,486) com-
settlement ratio of LIC increased to pared to LIC (8,689).
The Insurance Times, March 2016 11