Page 40 - Insurance Times April 2020
P. 40

The cyber insurance market globally is expected to grow at    Cover restoration cost to retrieve data or computer
         CAGR of approximately 25% in span of four years. It is  program damaged by entry of malware.
         designed to guard business from potential risks of cyber-    Claim for damages against third party for privacy and
         crime, it is designed to cover fees, expenses and legal costs  data breach.
         associated  with  cyber  breaches  that  occur  after  an  Before taking any insurance policy, it is essential to "ask
         organisation has been hacked or from loss if information.  
                                                                 right set of questions for better policies". Some of
                                                                 questions are - what aspects are covered under cyber
         Key stake holder in cyber insurance are insured (the buyer  insurance? Is there any overlap with other traditional
         of insurance policy), broker (one who acts on behalf of the  insurance? Does the policy provide full limit for all
         buyer- facilities the buying process), insurance provider ( one  coverage? What are the exclusions? Does the policy
         who provides the insurance), cyber security service provider  offer pre-breach cyber risk assessment? etc.
         (tech company who provides cyber risk assessment)
                                                              What  the insurer  must consider  for
         Why Cyber Insurance is important:                    wider reach?
         Thoughthere are several measures to develop a secure  Crisis management solution: Cyber insurance providers must
         cyber space but importance of cyber insurance cannot be  invest sufficient time & money to develop a comprehensive
         ignored because of the following major reason:       crisis management solution. They must progress through
            It will help in indemnifying loss incurred due to cyber-  waves. They must generate market intelligence to model
             attack.                                          risk effectively and enhance underwriting capabilities.
            The insurer may cover several risks that the business
             entity might ignore due to lack of awareness.    Expanding offers: They should expand their offerings such a
                                                              physical cyber system damage, business interruption etc.
            Helps is complying with legislative guidelines.
            Insured can make optimum use of their resources as  Target the  untapped  areas: The  risk  pattern and  risk
             they enjoy a sense of protection.                management skill may defer from company to company or
                                                              industry to industry. MSMEs are highly vulnerable with lack
            Insurer provides consultant services to the insured on  of ability to identify the cyber risk and to bear the loss. In
             cyber security.                                  order to cater to such segment specialised policy along with

            Prevent  reputational loss                       handholding measure is necessary. Insurers must focus on
                                                              segmentation of market.
         Types of Cyber risk covered under the                Re -defining service process: often it is observed that upon
         schemes offered in India:                            happening of cyber-crime, the response to the incident from

            1ST  Party  expenses  like  regulatory  investigation  the insurer is not satisfactory. It is important that the insurer
             charges &fines, lawyer fees, professional charges etc.  maintain transparency with the insured about coverage and
                                                              process of indemnifying the loss at the initial stage of
            Privacy & data liability                         contract. Strong cyber response offering to maximize the

            Cyber theft                                      customer experience.
            Business interruption like income loss, system damage,  While not to substitute the investment in cyber security and
             and restoration costs.                           risk management, insurance coverage can significantly
                                                              contribute to cyber security by facilitating responses to cyber-
         What to consider while buying Cyber                  crimes, offering expert service, and creating awareness.

         Insurance Policy?                                    The industry is still at a nascent stage, number of policy
            It is important to check what all threats are covered in  recommendations are required which can support the
             the cyber insurance policy. It must cover malware  development of cyber insurance market and contribute in
             protection; indemnify financial loss arising due to email  improving management of cyber risk.
             spoofing, phishing, and fraudulent online transactions.
                                                              Cyber insurance must be among the top in the agenda of the
            Offer protection against reputational loss including  Government and other regulatory bodies. Security focussed
             alleging defamation and invasion of privacy.     progress will aid in developing sustainable economy. 


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