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340 CHAPTER 9 • THE PRoCEss of oPERATions sTRATEgy – foRmulATion And imPlEmEnTATion
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Pearce, J.A. (2006) Formulation, Implementation and Control of Competitive Strategy. New York:
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Verweire, K. (2014) Strategy Implementation. London: Routledge.

notes on the chapter

1 Based on an example from Slack, N. (2017) The Operations Advantage. London: Kogan Page.
Used by permission.
2 Williams, J. ((1992) ‘How sustainable is your competitive advantage?’, California Management
Review, 34 (3).
3 Ibid.
4 See James Gleick’s fascinating book, Faster (London: Little Brown, 1999) for an exploration of
the societal issues raised by the speed revolution.
5 Source: The Economist, (2006) ‘For whom the Dell tolls’, 13 May.
6 Wernerfelt, B. (1984) ‘A Resource-based Theory of the Firm’, Strategic Management Journal, 13,
pp. 111–125.
7 Lynch, R. (1997) Corporate Strategy. Harlow, UK: Financial Times-Prentice Hall.
8 Collis and Montgomery, op. cit.
9 Collis, D.J. and Montgomery, C.A. (1998) Corporate Strategy: Resources and scope of the firm.
Boston, MA: Irwin.
10 Prahalad, C.K. and Hamel, G. (1990) ‘The core competencies of the corporation’, Harvard Busi-
ness Review, May–June.
11 Leonard-Barton, D. (1992) ‘Core capabilities and core rigidities: a paradox in managing new
product development, Strategic Management Journal, 13, pp. 111–125.
12 Sources include: Birkinshaw, J. (2013) ‘Why corporate giants fail to change’, CNN Money,
8 May; Magazine, A. (2013) ‘Two Lessons Learned from Nokia’s Downfall’, Techwell.com,
24 October; Hessman, T. (2013) ‘The Road to Failure: Nokia, Blackberry and … Apple’, Industry
Week,6 September.
13 Merali, Y. and McGee, J. (1998) ‘Information competences and knowledge creation at the
corporate centre’, in Hamel, G., Prahalad, C.K., Thomas, H. and O’Neal, D. (1998) Strategic
Flexibility. New York: Wiley. Here we use somewhat different terminology.
14 Sources : Lewis, A. (2005) ‘Renault’s Romanian route: Renault’s Dacia plant gears up to build a
quality, $5,000 car for Eastern Europe’, Automotive Industries, February; Richardson, B. (2006)
‘Renault tunes up Romania’s top carmaker’, BBC News website.
15 Coch, L. and French, J.P.R. Jr. (1948) ‘Overcoming resistance to change’, Human Relations, 1,
pp. 512–532.

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