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THE POWER OF READING PEOPLE

This knowledge proves invaluable in all types of employee inter-
actions, whether it’s setting goals, giving performance feedback,
addressing grievances, boosting motivation, or resolving conflicts.
You’re equipped to handle these aspects by considering the personal
profiles of your team members. This individualized approach not
only benefits your interactions with each team member but also im-

proves overall team management.

IMPROVE INDIVIDUALIZED HANDLING
OF EMPLOYEES

Understanding the behavioral and motivational styles of your em-
ployees provides insights into their unique skills, strengths, and

challenges. As a manager, this knowledge enables you to address
each employee’s needs on an individual basis.

Consider an example where you manage a highly assertive (red)
employee:

Reflect on how this understanding will transform your man-
agement of a distributed team. Determine who needs regular
interaction and who thrives with minimal check-ins. Consider

who must be involved in decision-making processes.

Approach this in three steps, applying the following guidance:

Step 1: Understand behavioral styles. Delve deeply into the
characteristics and behaviors of the assertive employee using
the descriptions you’ve learned. An assertive employee tends to

receive feedback well, viewing it objectively rather than as a per-
sonal attack, thanks to their self-confidence. They focus on facts
and tasks, are committed to their profession, and keep abreast of
industry trends and developments. In this scenario, we consider

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