Page 14 - Control Panel Q3 2019

NEW GUARD RESPONSE SERVICE

New Guard Response Service

by Gary Andal

Chubb’s Guard Response Service uses a
cloud-based guard dispatching service. When Advantages to this service:
an intrusion alarm is set off and recognized by
Chubb’s monitoring station, the software locates • Quicker dispatch
the guards close enough to respond and sends • Detailed guard reports
out an alert received by an app on guards’ • End user assurance of a swift response
phones. When one guard responds, all other • App will track total response time in
guard notifications are cancelled. The responding addition to written reports and photos
guard then attends the scene and files a report
based on a series of criteria laid out in the app. Currently available in the following regions:

Any guard, regardless of which guard company Greater Toronto Area • Kitchener/Waterloo •
he or she works for, could potentially respond to Niagara • Vancouver area • Ottawa • Montreal
alarm as long as the guard works for a company
that is currently a guard partner and is in a close To confirm coverage, sales people can contact
enough vicinity to the alarm to receive the app our Customer Care team below.
notification in the first place.
Email: customercare@chubbedwards.com •
Tel: (905) 206-8466 • 1-888-844-CHUBB (2482)

CONTROL PANEL | CCS.UTC.COM