Page 15 - Control Panel Q3 2019
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A LET TER OF GRATITUDE
A Letter Of Gratitude 14
Good morning, Belinda – has helped me with my Okotoks
building. She was instrumental in getting a
I just want to send you a short note of praise and deficiency fixed that has been plaguing that
gratitude for the help Chubb provided me over building since it was opened. Her efforts to help
the last couple days. me make me look good in front of my client. I am
so grateful.
I had a scheduled inspection for my Fire Panel,
Alarms, Detectors, Sprinkler System & Hydrant Allen – AWESOME!!! Another incredible
for one of the buildings I look after. ATCO Gas technician who Chubb Edwards is incredibly
Midnapore. fortunate to have. He impressed me over a year
ago when he helped me with an issue that was
I want to give praise where praise is due. It’s a plaguing the Midnapore building for several years.
good list and Chubb is fortunate to have you all. My main ATCO contact was over joyed when I
told him we have that issue fixed as he has been
Debbie - You are such a joy to work with. Your trying to get it looked after for years. He was
wonderful personality shines through on the happy to help me understand the intricacies of
phone. Hearing your voice brightens my day. I felt these panels.
at ease knowing you were doing your best to help
me with finding technicians. You understood my My opinion of Chubb Edwards was originally
concern and likely detected the urgency (perhaps tainted by various associates who had some
unwarranted) in my voice. unpleasant experiences. However, through
the efforts of these people, my impression has
Navin – was great. He worked hard during changed dramatically. Keep it up!
the process of testing everything. He is very
professional, providing training to Alex who was Thanks so much to everyone for your help and
eager to learn. Navin’s concern was obvious professionalism!
as he did not feel good about leaving with the
trouble still active. Jeff Klatzel
Building Operator
Yonas – AWESOME!!! Big shout out to Yonas! Harvard Property Management Inc.
What else can be said. You are so fortunate to
have him on your team. He is polite, easy going,
professional and very knowledgeable. I am so
grateful to have met and work with him.
Unrelated to this particular job but still worthy of
praise.
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