Page 14 - 20190122_PB HOA 2018 General Report1
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                     2019 PROPOSED BUDGET



                                            SUMMARY







             Firstly, we would like to highlight the fact that the Administration had been

             working hard to look for cost savings opportunities, that was already

             demostrated with the utilities cost reductions. Furthermor we want you to

             know, that the budget proposed was deeply and the adjustments proposed

             are required to be able to face:


                     a) Retain key staff, Last year, 75% of the Management, from the

                     Supervisors, Security Manager, Accountant and Managing Director,

                     received job offers.

                     b) Reduce Employee Turnover rate. The hight turnover rate cost a lot

                     to the HOA, since we spend time and money on the recruitment

                     process, trainning, uniforms, and we have to wait at least 2 months to

                     have the new staff on a productive level. According to the Exit

                     interview, 90% of the guards quit because the 12 hrs shift, 6 days a


                     week, to change such situation, we need to  hire 8 guards to operate

                     security with 3 shifts, 8 hours each.

                     c) The prices of good and services raised between 8 to 15%, since

                     the gasoline price increased 26% the last two years, just that factor,

                     unchain almost all the products and services prices adjustments.
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