Page 2 - CRITICAL ILLNESS, ACCIDENT AND HOSPITAL INDEMNITY INSURANCE ADMIN MANUAL
P. 2
THE HARTFORD’S EMPLOYEE CHOICE BENEFITS
SM
ADMINISTRATIVE MANUAL
In this manual you'll find information relating
to only the Critical Illness, Accident and Hospital
Indemnity insurance products.
For all other Group Benefits products, please see the separate
administrative documents located on www.employerview.com .
You'll find documents that cover claims, billing, enrollment
and other administrative items for other lines of coverage elected
through The Hartford’s Group Benefits.
SPECIAL NOTE: FOR BILLING AND GENERAL PRODUCT INFORMATION
For customers utilizing the For your convenience, our dedicated Critical Illness, Accident and
BenSelect enrollment system Hospital Indemnity Customer Service Team is ready to serve you
in a variety of ways.
or providing a file feed with Please contact the
billing and eligibility data, Customer Contact Center at 1-800-523-2233 ,
please do not send in billing Monday–Friday, 8:00 a.m. – 8:00 p.m. EST.
and eligibility changes to be
manually processed. You must You may also send emails to:
gbdcustomerservice@TheHartford.com
have BenSelect updated or or fax in requests to 860-843-8870
your incoming file feed
adjusted accordingly. · Billing and premium questions
· Form-related questions
· Form ordering
· Legal and/or billing address changes
· Contact name and/or address changes
· Assistance using the employer website
· Electronic copy of the Critical Illness, Accident insurance,
or Hospital Indemnity Booklet
2
SM
ADMINISTRATIVE MANUAL
In this manual you'll find information relating
to only the Critical Illness, Accident and Hospital
Indemnity insurance products.
For all other Group Benefits products, please see the separate
administrative documents located on www.employerview.com .
You'll find documents that cover claims, billing, enrollment
and other administrative items for other lines of coverage elected
through The Hartford’s Group Benefits.
SPECIAL NOTE: FOR BILLING AND GENERAL PRODUCT INFORMATION
For customers utilizing the For your convenience, our dedicated Critical Illness, Accident and
BenSelect enrollment system Hospital Indemnity Customer Service Team is ready to serve you
in a variety of ways.
or providing a file feed with Please contact the
billing and eligibility data, Customer Contact Center at 1-800-523-2233 ,
please do not send in billing Monday–Friday, 8:00 a.m. – 8:00 p.m. EST.
and eligibility changes to be
manually processed. You must You may also send emails to:
gbdcustomerservice@TheHartford.com
have BenSelect updated or or fax in requests to 860-843-8870
your incoming file feed
adjusted accordingly. · Billing and premium questions
· Form-related questions
· Form ordering
· Legal and/or billing address changes
· Contact name and/or address changes
· Assistance using the employer website
· Electronic copy of the Critical Illness, Accident insurance,
or Hospital Indemnity Booklet
2
