Page 4 - CRITICAL ILLNESS, ACCIDENT AND HOSPITAL INDEMNITY INSURANCE ADMIN MANUAL
P. 4
THE HARTFORD’S EMPLOYEE CHOICE BENEFITS
SM
CRITICAL ILLNESS, ACCIDENT
AND HOSPITAL INDEMNITY INSURANCE
YOUR RESPONSIBILITIES
You play an important role in the administration of your policy.
Your responsibilities include:
On behalf of everyone involved
in servicing your account here • Ensuring that all eligible employees apply appropriately and in a timely
manner for coverage.
at The Hartford, I want
you to know that your business • Ensuring that all eligible employees receive their employee booklet.
is appreciated. Thank you for • Keeping accurate records on plan enrollment, census information,
placing your Group Benefit beneficiary designations, and coverage levels to aid in the preparation
of your billing statements.
Program(s) with The Hartford.
We look forward to working • Remitting the premium payable to The Hartford in a timely manner for the
products and services provided.
with you.
• Notifying employees of their Portability or Extended Continuation rights in
a timely manner, if applicable.
Sincerely, • Ensuring that you provide regular eligibility files OR submit employee changes
SANDY CALLAHAN via www.employerview.com , via phone call to the Customer Contact
Customer Service Operations Center, or via email or fax.
• Notifying The Hartford prior to making any changes to your plan.
OUR RESPONSIBILITIES
We're committed to servicing you and helping manage your policy’s
benefits as effectively and efficiently as possible.
Our responsibilities include:
• Communicating changes in our administrative processes
and procedures.
• Responding promptly and clearly to requests for information.
• Sending you billing statements.
• Making prompt and accurate payment of benefits.
• Processing requests for Portability or Extended Continuation coverage
quotes and applications.
• Properly reporting tax information as required by law.
4
SM
CRITICAL ILLNESS, ACCIDENT
AND HOSPITAL INDEMNITY INSURANCE
YOUR RESPONSIBILITIES
You play an important role in the administration of your policy.
Your responsibilities include:
On behalf of everyone involved
in servicing your account here • Ensuring that all eligible employees apply appropriately and in a timely
manner for coverage.
at The Hartford, I want
you to know that your business • Ensuring that all eligible employees receive their employee booklet.
is appreciated. Thank you for • Keeping accurate records on plan enrollment, census information,
placing your Group Benefit beneficiary designations, and coverage levels to aid in the preparation
of your billing statements.
Program(s) with The Hartford.
We look forward to working • Remitting the premium payable to The Hartford in a timely manner for the
products and services provided.
with you.
• Notifying employees of their Portability or Extended Continuation rights in
a timely manner, if applicable.
Sincerely, • Ensuring that you provide regular eligibility files OR submit employee changes
SANDY CALLAHAN via www.employerview.com , via phone call to the Customer Contact
Customer Service Operations Center, or via email or fax.
• Notifying The Hartford prior to making any changes to your plan.
OUR RESPONSIBILITIES
We're committed to servicing you and helping manage your policy’s
benefits as effectively and efficiently as possible.
Our responsibilities include:
• Communicating changes in our administrative processes
and procedures.
• Responding promptly and clearly to requests for information.
• Sending you billing statements.
• Making prompt and accurate payment of benefits.
• Processing requests for Portability or Extended Continuation coverage
quotes and applications.
• Properly reporting tax information as required by law.
4
