Page 9 - 2018 BH Management Guide
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BH Management Services, LLC



Health Advocate



If you are enrolled in the medical plan, you can also take advantage of
Health Advocate. Health Advocate is designed to help you and your eligible
family members handle medical issues and insurance-related issues. Health
Advocate gives you access to a Personal Health Advocate (typically a
registered nurse) who is supported by medical directors, beneits specialists,

and claims specialists to help you and represent your needs.

All at no cost to you!



Health Advocate’s Services
„ Help with medical issues

† Talk to a medical expert who can answer your questions about your
medical condition and give you information on the latest and most
advanced approaches to care

† Assist you in inding the right in-network doctor, specialist, or Health Advocate
hospital for you and your condition www.HealthAdvocate.com/

† Connect you with leading specialists and medical centers to get you members
expert second opinions on your diagnosis and treatment plan answers@HealthAdvocate.com

† Help you to understand your diagnosis and treatment options so 866.695.8622
you can make the right decisions about your care

„ Help with administrative issues

† Check to make sure your doctors are in the plan’s network

† Answer your beneit questions
† Make appointments for you and, when necessary, handle the
transfer of your medical records, lab results, x-rays, etc.

† Check to see if your regular medications are covered by your plan

† Resolve any claims or billing issues
† Work with our medical carrier to get any approvals you need


You, your spouse or domestic partner, dependent children, parents, and
parents-in-law can all use Health Advocate!

To get started you can call the 24/7 support line at 866.695.8622,

email answers@HealthAdvocate.com, or go online at
www.HealthAdvocate.com/members.
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