Page 6 - 2019 Benefits Enrollment
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COMPASS
Busey will continue to partner with Compass, our transparency vendor, to serve as your personal healthcare
advisor. Compass Health Pro consultants can help make you an empowered healthcare consumer who
®
takes control of healthcare costs. Below are just a few of the many services that Compass provides:
Review your medical bills and EOBs
Follow up with insurance plans and providers in case of errors
Facilitate bill payment or bill guidance
Find in-network providers
Assist in obtaining pre-authorizations and out-of-pocket cost estimates for procedures
Compass is available to full-time associates, their spouse, parents, parents-in-law and children, regardless
of plan provider. To reach out to an advocate, call 800.513.1667, complete an online proile at
member.compassphs.com or email answers@compassphs.com.
Busey Associate Testimonials
“Compass provides exceptional service through their knowledgeable healthcare professionals. By understanding the
ins and outs of the medical industry, Compass simpliies the complexities of healthcare and health insurance. It’s a
tremendous beneit, one I constantly encourage my colleagues to take advantage of, provided by Busey.”
Lyndsay Howell, Vice President | Controller
“Compass was instrumental in my onboarding as a new associate. Switching insurance providers is stressful, especially
when you and your family have several pre-existing conditions and medications. My Compass consultant, Allison, saved
me time and money. I submitted an inquiry about medications and medical device usage, and within 24 hours, she
responded with a comprehensive breakdown of pharmacies to use, how the costs would be applied to our deductible
and out-of-pocket costs. All I provided was my insurance and dosage information—she did all the hard work of
researching! I plan on using this service again in the future!”
Cayla Waters, Digital Communications Specialist
6 2019 Benefits Enrollment
Busey will continue to partner with Compass, our transparency vendor, to serve as your personal healthcare
advisor. Compass Health Pro consultants can help make you an empowered healthcare consumer who
®
takes control of healthcare costs. Below are just a few of the many services that Compass provides:
Review your medical bills and EOBs
Follow up with insurance plans and providers in case of errors
Facilitate bill payment or bill guidance
Find in-network providers
Assist in obtaining pre-authorizations and out-of-pocket cost estimates for procedures
Compass is available to full-time associates, their spouse, parents, parents-in-law and children, regardless
of plan provider. To reach out to an advocate, call 800.513.1667, complete an online proile at
member.compassphs.com or email answers@compassphs.com.
Busey Associate Testimonials
“Compass provides exceptional service through their knowledgeable healthcare professionals. By understanding the
ins and outs of the medical industry, Compass simpliies the complexities of healthcare and health insurance. It’s a
tremendous beneit, one I constantly encourage my colleagues to take advantage of, provided by Busey.”
Lyndsay Howell, Vice President | Controller
“Compass was instrumental in my onboarding as a new associate. Switching insurance providers is stressful, especially
when you and your family have several pre-existing conditions and medications. My Compass consultant, Allison, saved
me time and money. I submitted an inquiry about medications and medical device usage, and within 24 hours, she
responded with a comprehensive breakdown of pharmacies to use, how the costs would be applied to our deductible
and out-of-pocket costs. All I provided was my insurance and dosage information—she did all the hard work of
researching! I plan on using this service again in the future!”
Cayla Waters, Digital Communications Specialist
6 2019 Benefits Enrollment
