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EXECUTIVE SUMMARY 06
GENERAL INFORMATION 10
CONTRACT DELIVERY AND SERVICE APPROACH 17
SUCCESSFUL, SEAMLESS AND COMPLIANT MOBILISATION 22
CLIENT RISK AND COMPLIANCE AUDITING 30
HEALTH AND SAFETY 34
SERVICE DELIVERY AND CONTRACT MANAGEMENT 37
SUCCESSFUL MAINTENANCE REGIMES 41
MANAGEMENT INFORMATION SYSTEMS AND REPORTING 44
LOCAL EMPLOYMENT, TRAINING AND APPRENTICESHIP 48
SERVICE EXCELLENCE 52
SUB-CONTRACTORS 55
ENVIRONMENT AND SUSTAINABILITY 58
WHY COMSERVE 60
CONTENT 05
