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Comserve Ltd will demonstrate through this response that we   We understand that the successful contractor will be required
                           are  the Mechanical  and Electrical  maintenance  contractor   to start mobilisation as soon as possible and can confirm that
                           best positioned and most committed in the market to meet   Comserve will be in a position to commence transition within
                           and exceed the requirements of AIB. We shall detail a best   one week of notification. Inspection of all plant will be carried
                           in class, innovative and flexible approach to ensure we   out within the first 60 days of the contract and our yearly PPM
                           meet the interests and objectives of AIB and all associated   programme will be provided within the first week following
                           stakeholders at their buildings, embracing the philosophy of   contract award. SLAs and response times as detailed within
                           a ‘one team ethos’ to achieve exceptional results.   the specification will be adhered to.

                           Our proposal provides AIB and McBains Cooper with an   Overview
                           industry leading and commercially competitive solution for
                           managed M&E services that demonstrate budget certainty   Established in 1984, Comserve is a leading building services
                           and proven value added benefit. Customer satisfaction   company, providing a comprehensive range of maintenance
                           is of paramount importance and has been given priority   services to over 200 clients across a diverse range of
                           consideration throughout the formation of our response, as   buildings. Our expertise has been developed through
                           they will during the delivery of our service.        working nationwide for customers including: Bluewater,
                                                                                Calor Gas, Somerset House, DTZ/Cushman & Wakefield,
                           We confirm full compliance with and acceptance of the   Jones Lang Lasalle, Capco – Covent Garden, Equiniti, City
                           stipulations documented within the McBains Cooper/AIB   of Westminster College, St Stephens Shopping Centre and
                           tender specification.                                Addleshaw Goddard.










    06          EXECUTIVE SUMMARY
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