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Health Care District’s Skilled

                                                                                    Nursing Home Praised by Families

                                                                                           for Communications Efforts


























                                                                                   (l-r) Jeanneane Garland, Hospital Liaison; Sobrina Stanley, Activities Assistant; Antonina
                                                                                     Giamporcaro, Social Worker; Luxi Perez, Activities Assistant; Beatrice Thelemaque,
                                                                                              Activities Assistant and Sheila Fernandez, Activities Manager.
                                                                                   Despite mandated COVID-19 prevention measures
                                                                                  that restricted visitation, the Edward J. Healey
                                                                                  Rehabilitation and Nursing Center has kept the lines
                                                                                  of communication open over the past six months for
                                                                                  its 111 residents and their families. Gary Teitelbaum
                                                                                  appreciates the ongoing information he receives about
                                                                                  his 56-year old brother Eric, who has lived at the
                                                                                  skilled nursing center in Riviera Beach for the past five
                                                                                  years.
                                                                                   “Every single time there is progress or something
                                                                                  happens with my brother, who is confined to a wheel-
                                                                                  chair, they call me about it,” said Teitelbaum. “I’ve
                                                                                  been overwhelmed with joy by the emails and calls
                                                                                  that I’ve received. I think the care there is exception-
                                                                                  al.”                                               Eric Teitelbaum
                                                                                   The 120-bed facility, which is owned and operat-
                                                                                  ed by the Health Care District of Palm Beach County, sends families weekly emails
                                                                                  with updates on their loved ones in English, Spanish and Creole and then follows up
                                                                                  to ensure the email or letter was received. The skilled nursing home’s staff also pro-
                                                                                  vides iPads to residents so they can see and speak privately with their family and
                                                                                  friends via FaceTime and Skype several times a week.
                                                                                   “The most important thing is to ensure that the residents’ psychological, emotional
                                                                                  and medical needs are met,” said Shelly Ann Lau, Executive Director of the Healey
                                                                                  Center. “We understand it’s difficult not to socialize closely with others as we main-
                                                                                  tain social distancing requirements, so we try to accommodate safe interaction with
                                                                                  others.”
                                                                                   The Healey Center’s activities, admissions and social services staff replaced bingo
                                                                                  games, shopping trips and communal dining with other options. They coordinate
                                                                                  with families who deliver their loved ones’ favorite foods and then decorate the resi-
                                                                                  dents’ rooms and wheelchairs to celebrate special occasions like birthdays. Staff shops
                                                                                  online for items that residents request. Growing vegetables also engages residents in
                                                                                  the outdoor patio garden. Unlike most nursing homes that serve senior adults, the
                                                                                  average age of Healey Center residents is 61. Their activities are based on their ability
                                                                                  levels and interests.



































         4                         October 2020                                                          southfloridahospitalnews.com                                                                       South Florida Hospital News
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