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Product, Branding, and Packaging Concepts  |  Chapter 10  289




                                         Internet Exercise

                                  Goodyear

                                                                           In addition to providing information about the company’s   1.       How does Goodyear use its website to communicate
                       products, Goodyear’s website helps consumers find the   information about the quality of its tires?
                       exact products they want and even directs them to the   2.        How does Goodyear’s website demonstrate product and
                       nearest Goodyear retailer.  Visit the Goodyear site at   design features?
                           www.goodyear.com  .                             3.        Based on what you learned at the website, describe what
                                                                              Goodyear has done to position its tires.










                                                                                 Identifying the needs of consumer groups and develop-  2.        Discuss how the profitability of your product will
                       ing products that satisfy those needs is essential when   change as it moves through each of the phases of the
                       creating a marketing strategy. Successful product devel-  product life cycle.
                       opment begins with a clear understanding of fundamen-  3.        Create a brief profile of the type of consumer who is
                       tal product concepts. The product concept is the basis   likely to represent each of the product adopter categories
                       on which many of the marketing plan decisions are      for your product.
                       made. When relating the information in this chapter to   4.        Discuss the factors that could contribute to the failure of
                       the development of your marketing plan, consider the   your product. How will you define product failure?
                       following:                                                        The information obtained from these questions should
                                                                           assist you in developing various aspects of your market-
                       1.       Using   Figure 10.2    as a guide, create a matrix of the
                            current product mix for your company.          ing plan. Develop your marketing plan online using the
                                                                           Interactive Marketing Plan at   www.cengagebrain.com.











                           New Belgium Brews Up Strong Brand Equity


                                    The idea for New Belgium Brewing Company began with a       Today, NBB is a successful company with products in
                       bicycling trip through Belgium, where some of the world’s   30 states. The entrepreneurial company has steadily expanded
                       finest ales have been brewed for centuries. As Jeff Lebesch, a   its distribution throughout the western United States, part-
                       U.S. electrical engineer, cruised around on a mountain bike,   nering with regional breweries to produce and sell its fresh-
                       he wondered if he could produce such high-quality ales in   brewed beers in local communities farther and farther from
                       his home state of Colorado. After returning home, Lebesch   its Colorado headquarters. The standard product line includes
                       began to experiment in his Fort Collins basement. When his   Rampant Imperial IPA, Sunshine Wheat, Shift, Blue Paddle
                       home-brewed experiments earned rave reviews from friends,   Pilsner, Abbey Ale, Trippel, Ranger IPA, 1554 Black Ale,
                       Lebesch and his wife Kim Jordan opened New Belgium   and the firm’s best-seller, the original Fat Tire Amber Ale.
                       Brewing (NBB) in 1991. They named their first brew Fat Tire   NBB also markets seasonal beers, such as Springboard,
                       Amber Ale in honor of Lebesch’s biking adventure.   released around springtime.  The firm occasionally offers









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