Page 219 - Business Principles and Management

Unit 3

even try before they purchase. You cannot go to a health club or a hairstylist
on the Internet, but you can get advice there. You may prefer to go to the
grocery store for the personal contact. But in this fast-paced world, you may
prefer to buy your groceries on the Internet and have them delivered to you.
Many businesses will thrive by operating stores on Main Street and on the
Internet. Like Mia Herrera in the opening story, we will have our personal digital
assistants as we meet and talk with friends from our homes and cars, in restaurants,
and at the mall.

CHECKPOINT

List the health problems someone can have from using computers.

8.3 Assessment

UNDERSTAND MANAGEMENT CONCEPTS
Circle the best answer for each of the following questions.
1. Which of the following can be seen as health problems for knowl-
edge workers?
a. eye strain
b. backaches
c. carpal tunnel syndrome
d. all of the above
2. Which of the following is not true about ergonomics?
a. Ergonomics studies the relationships between people and
machines.
b. Ergonomics engineers design systems that reduce strain.
c. Ergonomics includes the use of lighting.
d. All of the above are true.

THINK CRITICALLY
Answer the following questions as completely as possible.
3. Explain why managing change is important for today’s
managers.
4. Explain how technology is affecting workers’ jobs.

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