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C HAPTER 8 A SSESSMENT

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                        CHAPTER CONCEPTS


                        •  Computers come in all sizes, shapes, and configurations, and all need
                           an operating system and application software to perform tasks.

                        •  The Internet is a worldwide network of linked computers that permits
                           users to share data and information over phone lines or cable. The
                           development of the World Wide Web made the Internet accessible to
                           the general public through Web browsers and hyperlink navigation.
                        •  The chief information officer is accountable for managing all of an
                           organization’s electronic information and supporting systems that
                           help employees make timely and informed decisions.
                        •  Many businesses use information systems. A management informa-
                           tion system (MIS) integrates data from many departments, helping
                           managers make decisions. A decision support system (DSS) helps
                           managers consider alternatives when making specific decisions. An
                           executive information system (ESS) combines and summarizes on-
                           going transactions to help top-level managers make decisions af-
                           fecting the future direction of the company.
                        •  Computers have modified existing jobs and created new ones. Employ-
                           ees have been affected in various ways, including new job and skill
                           requirements, layoff fears, and health factors.


                        REVIEW TERMS AND CONCEPTS


                        Write the letter of the term that matches each definition. Some terms will
                        not be used.

                           1. Machine that processes and stores data according to instructions
                              stored in it                                                          a. chief information
                           2. Prediction that the amount of data that could be processed by a          officer (CIO)
                              computer chip would double about every 18 months                      b. computer
                           3. Service that provides access to the Internet through its large         c. database
                              computers                                                             d. decision support
                           4. Network of linked computers that serves users in a single building       system (DSS)
                              or building complex                                                    e. ergonomics
                                                                                                     f. hyperlink
                           5. Data that have been processed in some meaningful way that is          g. information
                              useful to decision makers                                             h. Internet Service
                           6. Instructions that tell the computer what to do                           Provider (ISP)
                           7. Top computer executive                                                 i. local area network
                           8. Program that assists in locating information on the Net                  (LAN)
                           9. Collection of data organized in a way that makes the data easy to      j. management informa-
                              find, update, and manage                                                 tion system (MIS)
                          10. Information system that integrates data from various departments      k. Moore’s law
                              to help managers with day-to-day business operations                   l. search engine
                          11. Information system that helps managers consider alternatives in       m. software
                              making specific decisions                                             n. wide area network
                          12. Science of adapting equipment to the work and health needs               (WAN)
                              of people



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