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C HAPTER 9 A SSESSMENT



                        APPLY WHAT YOU KNOW


                          21. Explain how the Internet makes it easier for small businesses to com-
                              pete with larger businesses.
                          22. Explain why there are such large cost savings to businesses when they
                              use the Internet to sell airline tickets, provide banking and bill-paying
                              services, or distribute software.
                          23. Describe why a business would use the Internet only for information
                              rather than for developing interaction or integration.
                          24. Explain why only a few Internet users go online to purchase products
                              and services but many more go online to gather information and then
                              purchase products from a local business.
                          25. On what types of Internet sites would you advertise to make prospec-
                              tive customers aware of your new e-commerce business that sells CDs
                              and music videos?



                        MAKE CONNECTIONS


                          26. Math Internet usage varies according to individuals’ ethnic and racial
                              background. The following chart lists the number of people in each
                              of the major ethnic/racial classifications in the United States and the
                              percentage of that population that uses the Internet.
                              Racial/Ethnic           U.S. Population        % of Population
                              Classification            (in millions)       Using the Internet
                              African-Americans             13.3                   40%
                              Hispanic                      10.1                   32%
                              All U.S. ethnic               29.8                   39%
                                minorities
                              Caucasian/White              186.7                   60%

                              a. Calculate the number of Internet users for each racial/ethnic
                                 classification listed. Then determine the total number of people
                                 in the U.S. population, the total number of Internet users in the
                                 U.S. population, and the average percentage of the total popula-
                                 tion using the Internet.
                              b. What are some possible reasons the usage rate of the Internet
                                 varies, based on a person’s racial/ethnic classification?
                          27. Research Go online and find at least three examples of businesses
                              for each stage of e-commerce development: information, interac-
                              tion, and integration. If possible, print a copy of each company’s
                              home page. Using that home page, describe why the business fits
                              the stage in which you classified it.
                         28. Technology Use Web page creation software or a word processor
                              that creates HTML documents to create a personal Web page.
                              Include hyperlinks to other Web sites. Explain how your Web
                              page design addresses your communication goals.






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