Page 330 - Business Principles and Management

C HAPTER 12 A SSESSMENT

DETERMINE THE BEST ANSWER

13. An employee who understands a particular work procedure very
well and uses that information to help other employees has
a. position power
b. reward power
c. expert power
d. identity power
14. Which type of power is not related to leadership characteristics?
a. expert
b. position
c. identity
d. none of the above
15. Which of the following statements about leadership in business is
not true?
a. Leadership qualities can be improved through training and
personal development.
b. Employees as well as managers need leadership skills.
c. Even when a manager is a part of a work group, the leader of
the group will not always be the manager.
d. All of the answers are true.
16. An effective work team has all of the following characteristics except
a. the manager monitors the work of the team closely
b. employees feel that they are a part of the team
c. an employee can count on other team members for help
d. All of the answers are correct.
17. A manager who believes that employees are not very interested or
motivated by their work will use
a. close management
b. limited management
c. flexible management
d. democratic management
18. A manager who discusses possible solutions with employees and
seeks their advice before making a decision is a
a. democratic leader
b. autocratic leader
c. open leader
d. situational leader

APPLY WHAT YOU KNOW

19. Based on the Business Reality scenario at the beginning of the chapter,
do you believe the executive of a large company and the mayor of a
large city need the same leadership characteristics? Why or why not?
20. How is effective human relations related to effective leadership?

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