Page 379 - Business Principles and Management

Unit 4

Implementing change includes
supporting employees who are
affected by the change. What
are the different ways employ-
ers can provide this support?

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14.2 Assessment

UNDERSTAND MANAGEMENT CONCEPTS
Determine the best answer for each of the following questions.
1. The motivation theory that people are influenced most strongly by
one of three specific needs—achievement, affiliation, or power—
was developed by
a. Maslow
b. McClelland
c. Pavlov
d. Herzberg
2. Which of the following is not an effective way for a manager to
implement change?
a. Do not move too rapidly to implement change.
b. Don’t say anything to employees until a final decision has
been made.
c. Ask employees for ideas on effective solutions and procedures.
d. Be less critical of mistakes made by employees while changes
are being made.

THINK CRITICALLY
Answer the following questions as completely as possible.
3. Do you agree or disagree that increases in pay and other financial
benefits are not good motivators for most employees? Explain your
answer.
4. How do you believe a manager should involve employees
in planning for a change that will result in
some of the employees losing their jobs?

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