Page 630 - Business Principles and Management

Chapter 23 • Managing Human Resources

department as they work with their employees. Employees also receive a variety of
services from the people who work in human resources.

CHECKPOINT
What do the people who are involved in human resources
management do?

Human Resources Activities

The important human resources services common to many businesses are illus-
trated in Figure 23-1 and are described next.

EMPLOYMENT

Employment is the one area most people associate with human resources manage-
ment. The employment function of human resources involves all activities required
to maintain an adequate number of qualified employees in the company. Employ-
ment activities include determining the need to hire employees, recruiting appli-
cants, determining the qualifications of applicants, and hiring the most qualified
applicants to fill the available jobs. In addition, transfers, promotions, retirements,
dismissals, and other job changes are part of the employment function.

WAGES AND BENEFITS
The amount a company pays employees directly and spends to provide employee
benefits such as insurance and vacation time is a major part of its operating

FIGURE 23-1 Major Human Resources Activities Performed by Most
Companies

Employee Relations - Health & Safety - Employment Planning & Research - Performance Management - Employee Assistance - Employment - Wages & Benefits - Performance Improvement -

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