Page 648 - Business Principles and Management

C HAPTER 23 A SSESSMENT

DETERMINE THE BEST ANSWER

13. Of all the resources used by a business, probably the most important
to its success is its
a. technology
b. capital
c. people
d. raw materials
14. Which of the following is not a situation in which HR should provide
training in an organization?
a. when an employee is first hired
b. when an employee is promoted or transferred
c. when layoffs occur, to help employees prepare for new jobs
d. All are situations in which HR should provide training.

15. Job descriptions and job specifications are used in the employment
process to
a. get the largest pool of applicants possible
b. provide information to applicants so they can understand the job
for which they are applying
c. allow managers to describe jobs in a way that fits the qualifica-
tions of the person they want to hire
d. all of the above

16. Which of the following statements about the effective use of job
transfers is not true?
a. Employees may transfer to new departments or new company
locations due to growth or reduction in the size of departments.
b. Employees may transfer to jobs that better meet their current
interests and needs.
c. Employees may be transferred to overcome difficulties result-
ing from poor performance or conflicts with other people on
the job.
d. Employees may be transferred after a clear violation of company
rules or inappropriate work behavior.

17. Medicare provides retirees with which of the following benefits?
a. hospital insurance
b. health insurance
c. prescription drug coverage
d. all of the above
18. Employers are expected to make reasonable accommodations in
work procedures, facilities, and equipment as part of the
a. Americans with Disabilities Act
b. Age Discrimination in Employment Act
c. Civil Rights Act
d. Social Security Act

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