Page 653 - Business Principles and Management
P. 653

Chapter
                       24                    Rewarding and Developing




                                             Employees




                                             24.1 Compensation Planning
                                             24.2 Employee Benefits

                                             24.3 Improving Employee Performance





                                             RE ALITY CHECK



                                             Changing an Employee Reward System

                                                he HR planning board of Petro Services, Inc., was meeting to review a
                                                proposed change in the compensation plan the company used for all its
                                             Temployees. For 25 years, the company had had a bonus system. The
                                             board of directors approved a specific amount of money to be used at the
                                             end of the year for employee bonuses. The bonuses were determined by
                                             division managers based on their review of each employee’s performance.
                                             Bonus amounts varied considerably across the business. Some managers
                                             awarded large bonuses—several thousand dollars—to a very few employees.
                                             Other managers awarded smaller bonuses—only a couple of hundred
                                             dollars—to a large number of employees. A growing number of complaints
                                             were heard by HR and the board about the seeming unfairness of the bonus
                                             system. Also, the board wasn’t sure that the bonuses actually improved the
                                             company’s performance.
                                                The new plan being proposed took a different approach than the bonus
                                             system. Money to reward employees at the end of the year would be allo-
                                             cated as a small percentage of the profits Petro Services earned for the year.
                                             If the company was not profitable, money would not be available for the
                                             reward program. If there was a profit, every company employee would
                                             receive a monetary reward in the form of profit sharing. The amount of the
                                             reward would be based on employees’ job classifications and the number
                                             of years they had worked for the company. It was expected that in a typical
                                             year when the company made a profit, the reward for each employee would
                                             range between $250 and $1,000. In very profitable years, those amounts
                                             could triple.
                                                The goal of the program was to encourage all employees to take
                                             responsibility for the profitability of the company. The more profitable
                                             the company, the higher the end-of-year reward. The process would
                                             also seem fairer to employees. However, people who had earned large
                                             bonuses in the past might be upset, and all employees would be unhappy
                                             if there was no profit.





                  640
   648   649   650   651   652   653   654   655   656   657   658