Page 318 - Project+

the project. The customer is the person or group that is the recipient of the product

or service created by the project. The project sponsor champions the project
throughout the organization and acts as an advisor to the project manager.

7. B, C, E. The project sponsor/champion approves funding, approves the project
charter, markets the project benefits, removes roadblocks, and defines the business
justification for the project.

8. D. The high-level scope definition describes the reason for the project, its

objectives, and the high-level deliverables.

9. C. The project coordinator is responsible for supporting the project manager,
providing cross-functional coordination, documentation, time and resource
scheduling, and checking for quality.

10. A. You must clarify the project request to determine exactly what the marketing
person needs. You need to understand the problem that needs to be addressed so
that you can define the high-level requirements and write the project charter.

11. B. The project champion is someone who understands the goals of the project and

serves as a voice of enthusiasm throughout the organization regarding the benefits
of the project.

12. E. The project sponsor is an individual who is authorized to provide funding and
resources necessary to bring about the deliverables of the project. In this question,
there isn’t enough information to make a good decision about identifying the
project sponsor.

13. D. The project manager manages quality assurance, scope, risk, budget, and time,
and is also responsible for artifacts.

14. D. The project customer, also known as a client, is the recipient of the product or
service of the project.

15. A, E, F. Project team members contribute expertise to the project, contribute
deliverables according to the schedule, estimate task durations, and estimate costs
and dependencies.

16. A. Project schedulers are responsible for developing and maintaining the project
schedule, communicating the timeline and changes to the timeline, reporting on

schedule performance, and obtaining task status from resources.

17. A. The project manager should take the time to define the problem or need
generating the project request and document this in the high-level scope definition.
It could be that the business case was not well defined, but the reason for that is
also because the problem or need was not well defined.

18. D. The PMO establishes governance processes for projects as well as providing
tools, templates, and more for managing projects.

19. C. The project description describes the characteristics of the product, service, or

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