Page 331 - Project+

result. Its primary purpose is the customer’s acceptance of the product of the

project. Team members are released after sign-off, but this isn’t the primary
purpose of a formal sign-off. Both the project manager and the project team
members may continue to be involved in the project until all closure activities are
complete.

7. C. A Pareto diagram is a type of histogram that measures the frequency of
occurrences of data elements in rank-order over time.

8. A. Both the successes and failures of a project need to be documented in the lessons
learned report. Successes will provide blueprints to follow on future projects, and
failures will alert teams on what to avoid. A good lessons learned document covers
all aspects of the project from all participants. It should include all project
information, not just schedule, budget, and changes, and it should never place
blame for the things that went wrong.

9. D. Both team members and functional managers need to know in advance when

you think a team member will be released. Team members may roll off the project
at different times, so you need to discuss the release with each team member
individually.

10. C. The fishbone diagram is a cause-and-effect diagram. Brainstorming sessions are
a great way to construct this chart and determine what causes are impeding your
results.

11. B. Action items generally arise during the status meetings. They should be
documented in an action item list. They are assigned an identification number, a

description, and an owner, and their status is recorded and reviewed at status
meetings. Issues generally impact the project work directly and may impede
progress or bring about a risk. Action items are usually “to dos” or questions that
must be answered regarding the project.

12. A. Status reports update stakeholders on project progress. The issues log and action
item list are usually distributed with the status report. Wiki pages are a way to
distribute the reports. Meeting minutes document what occurred during the

meeting and what decisions were made, while dashboards are up-to-date, real-time
information on the status of key project elements.

13. D, E. Addition occurs when the project evolves into ongoing operations. Integration
occurs when the resources on the project are reassigned to other projects or
activities. When a project fails, is canceled, or otherwise ends before completion,
the next step is performing a postmortem review.

14. B, D. Fishbone diagrams are cause-and-effect diagrams. Scatter diagrams are used
to determine whether there is a correlation between cause and effect.

15. C. The project close report is produced at the end of the project, and it serves as the
final status report. It summarizes the project goals, costs, schedule, lessons learned,

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