Page 71 - Essentials of Human Communication
P. 71
3
Listening in Human
Communication
Objectives Listen to the Audio Chapter Messages in the Media
at MyCommunicationLab
The strength of talk show hosts such as
After reading this chapter, you should be able to:
Wendy Williams, pictured here, rests on their
➊ Define listening and its five stages and apply the suggestions for ability to listen to their guests and to show
increasing accuracy at each of these stages.
the audience that they are listening.
➋ Describe the four major barriers to effective listening and apply the
suggestions for effectiveness in your own listening behavior.
➌ Identify the five styles of listening and listen in the appropriate style for
the specific situation.
➍ Explain the major cultural and gender differences found in listening and
assess their influence on your own communication/listening.
50