Page 71 - Essentials of Human Communication
P. 71

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                 Listening in Human



                 Communication







                    Objectives                             Listen to the Audio Chapter    Messages in the Media
                                                           at MyCommunicationLab
                                                                                      The strength of talk show hosts such as
                    After reading this chapter, you should be able to:
                                                                                      Wendy Williams, pictured here, rests on their
                    ➊   Define listening and its five stages and apply the suggestions for   ability to listen to their guests and to show
                       increasing accuracy at each of these stages.
                                                                                      the audience that they are listening.
                    ➋   Describe the four major barriers to effective listening and apply the
                       suggestions for effectiveness in your own listening behavior.
                    ➌   Identify the five styles of listening and listen in the appropriate style for
                       the specific situation.
                    ➍   Explain the major cultural and gender differences found in listening and
                       assess their influence on your own communication/listening.









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