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CHAPTER 10   Developing the Promotion and Distribution Mixes  343




                    LEARNING OBJECTIVE 1
                    Explain the concept of integrated marketing promotion.
                 Integrated marketing promotion means that a company will consider the role of  integrated marketing promotion The
                 all relevant promotion alternatives when developing the promotion mix, employ  consideration of all relevant promotion
                                                                                          alternatives when developing a
                 those that provide the best opportunity for achieving the company’s promotion
                                                                                          promotion mix, employing those that
                 objectives, and then coordinate the activities required to put into motion the  provide the best opportunity for
                 agreed-on promotion mix. For example, for advertisers marketing books, NewsMax,  achieving the company’s promotion
                                                                                          objectives, and coordinating the
                 a news and opinion magazine containing advertising, offers an integrated promo-
                                                                                          activities required to put into motion the
                 tional effort, consisting of a variety of promotion options. An ad for a book or pub-  agreed-on promotion mix
                 lishing house that runs in the magazine will reach 300,000 readers and the hosts of
                 every major radio and television talk show. Additionally, NewsMax.com has 6 mil-
                 lion visitors per month, and it offers options of banner headline ads and side links.
                 Other promotion options include e-mail campaigns that can be directed to 200,000
                 opt-in subscribers and run as advertorials; a public relations network that can
                 secure guest appearances for a book’s author or editor on CNN, Fox News, MSNBC,
                 and most radio talk shows; and  NewsMax’s online store, which streamlines the
                 order process for interested customers.

                   reality      Choose any of the icon companies—Sony, DaimlerChrysler, or
                  CH ECK        McDonald’s—and indicate the different ways you are aware of that
                                company uses to promote its products.


                 Advertising
                                                                                          advertising Nonpersonal
                 Advertising is nonpersonal communication through media for which payment is  communications through media for
                 made. The major types of media and the percentage of total media expenditures  which payment is made
                 ($233 billion) for each in 2001 are shown in Exhibit 10.1.               direct mail A type of advertising that
                                                                                          uses personal letters, booklets, and
                    Direct mail, which allows for the greatest selectivity in reaching a target market,  brochures to reach very specific market
                 led all media in advertising expenditures (19.3 percent). Personal letters, booklets,  segments
                 and brochures can reach very
                 specific market segments. For  Business papers 2.1%         Billboards 2.1%  EXHIBIT 10.1
                 example, a letter soliciting the  Internet 2.6%
                                                                                          Percentage of Advertising
                 purchase of a new book about
                                                Magazines 4.7%                            Expenditures Accounted for
                 growing roses could be directed                            Direct
                                                Yellow Pages                              by Various Media Sources
                 to retired men who have an avid  6.0%                      mail          Source: “2002 Marketing Fact Book,”
                                                                           19.3%
                 interest in gardening and who                                            Marketing News, July 8, 2002, p.15.
                                                Cable
                 live in the Southeast. The names  television
                                                6.9%
                 and addresses of these individu-                            Newspapers
                                                Radio                          19.1%
                 als can be obtained from list bro-
                                                7.7%
                 kers who have available hun-
                 dreds of different lists. The most  Miscellaneous     Broadcast
                                                                       television
                 severe limitations in using direct  12.9%               16.7%
                 mail are the public’s distaste for
                 junk mail and the difficulty in
                 getting and maintaining good mailing lists. The latter problem was encountered by
                 a firm that purchased a list of 2000 contractors located in the Southwest. Six hun-
                 dred of them proved to be invalid. They were returned with such notations from the
                 post office as “addressee no longer here” and “addressee unknown.”
                    Newspapers (19.1 percent of total advertising expenditures) offer a flexible
                 means of advertising. They can be chosen to cover a local market or several urban
                 centers. Since almost everyone reads newspapers, they are an effective means of


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