Page 127 - Today’s Business Communication; A How-to Guide for the Modern Professional

116 NOTES

7. McDowell (1993).
8. Warrell (2012).
9. Siegel (Producer). (2006)
10. Snyder and Lee-Partridge (2013).
11. Duggan and Rainie (2012).
12. Facebook (2013).
13. Statistics Brain (2012).
14. YouTube (2013).
15. LinkedIn (2013).
16. Kazek (2013).
17. Shigley (2013).
18. Barnes, Lescault, and Andonian (2013).
19. Primack (2013).
20. Marsden (2010).
21. Southwest Airlines (2013).

Chapter 3
1. Canavor (2012).
2. Guffey and Loewy (2012).
3. Kirsch, Jungeblut, Jenkins, and Kolstad (1993).
4. Guffey and Loewy (2012).
5. Miller (1956).

Chapter 4

1. Weir (2013).
2. Oxford Dictionary Online (2013).
3. Wilson (2013).

Chapter 5

1. Kotz (2013).
2. Bodell (2012).

Chapter 6

1. Dunn and Smith (2011).
2. Dunn and Smith (2011).