Page 20 - MCS August Day 1 Suggested Solutions
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CIMA AUGUST 2018 – MANAGEMENT CASE STUDY

               Key relationships that need to be managed are:


                     Shareholders
                     Competitors
                     Investors
                     Customers
                     Suppliers
                     Directors
                     Employees
                     Key staff – e.g. R&D personnel
                     Governments – national and local
                     Regulators
                     Environmental pressure groups
                     Trade Unions
                     Trade Associations




























































               64                                                                  KAPLAN PUBLISHING
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