Page 160 - APM Integrated Workbook STUDENT S18-J19

Chapter 11

Overview

 Limitations of FPIs  What is it?
 Solution – use NFPIs and FPIs  Implementation

 NFPIs and business performance  Evaluation

The balanced
Introduction
scorecard

NON-FINANCIAL
PERFORMANCE
INDICATORS

The
The building
block model performance
pyramid

 What is it?  What is it?
 Evaluation  Evaluation

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