Page 187 - APM Integrated Workbook STUDENT S18-J19
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The role of quality in performance measurement






                           Kaizen costing




               3.1   What is Kaizen?



                               A Japanese term for the philosophy of continuous improvement via
                               small, incremental steps.


               Characteristics:


                    1        Set standards and then continually improve these.


                    2        Eliminate waste.


                    3        Improve processes, systems and productivity.


                    4        Team working and employee empowerment.

                             Organisation can respond quickly to changes in the competitive
                    5
                             environment.



                  Illustrations and further practice


                  Now read Illustration 2 from Chapter 13 of the Study Text.























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