Page 13 - AB INBEV 2018 Model Answer 2
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                                                 (parent  company)  could  follow  suit  and   another channel available to Ab In Bev
                                                 damage up to 18% of global sales. This is a   - just like their stores.
                                                 risk that needs to be incorporated in the cost
                                                 of capital and could reduce the above NPV to
                                                 zero or negative!
                 Feasibility
                 (Can we execute this strategy?)
                    1.   Do we have the money (financial   YES  –the  total  outlay  before  we  start   YES as no set up costs are required.
                        resources) to execute this?   receiving  benefits  is  US$1,515  million
                                                 (US$1030  +  485  –see  appendix  3).  We
                                                 have this cash in the balance sheet.
                    2.   Do we have the technical IT   YES  –We  have  a  proposal  from  an   YES  –as  very  limited  technical  IT
                        expertise to execute this?   accredited  supplier  who  seems  ready  to   skills is required.
                                                 assist.
                    3.   How quickly can we get on with   Only 12 months from now!   Immediately!
                        this?
                    4.   Does it entail too much change   The  incremental  sales  is  a  lower  at  10%   The incremental sales is a lot higher
                        in the character of our   based  on  2019,  it  will  need  far  less   at  30%  -although  based  on  2018
                        organization?            organizational changes to meet the indirect   projections;  it  will  need  far  more
                                                 costs associated with meeting the sales.    organizational  changes  to  meet  the
                                                                                  indirect   costs   associated   with
                                                                                  meeting the sales.
                    5.   Can we negotiate with and   RELATIELY  HARDER!  They  might  see   RELATIELY EASIER! They are more
                        incentivize supermarkets to use   own sales as an attempt to cut them out as   likely  to  be  receptive  of this  as it  is
                        their network of outlets/stores as   middle  men  and  may  respond  by  cutting   seen  as  less  intrusive  of  their
                        pick up points for the online   back  shelf  space  as  it  seems  Makro  has   business  (or  just  another  outlet).
                        orders?                  already initiated. Success of this may mean   Success of this means AB Inbev will
                                                 manufacturers may follow suit in the long-  still need third parties (supermarkets)
                                                 term and will not need supermarkets –this   and  some  whom  already  have  their
                                                 may  be major  threat for  brick  and mortar   own ecommerce platforms anyway!
                                                 stores.


               Recommendation: Launch our own –ecommerce platform, but delay it until a full-incentive strategy

               to bring supermarkets along has been developed, and their buy-in secured!

               Justification: Although the NPV is a lot lower, strategically, it is more suitable as it corrects our

               internal weaknesses and exploit big data opportunities, whilst resolving the ‘B2B and Downstream
               Supply Chain Strategy’ issue in Southern Africa. Going via third party platforms will not deliver these
               strategic  benefits  –yet  these  strategic  benefits,  when  quantified,  will  likely  deliver  an  NPV  that  is
                                                       rd
               considerably higher than that offered by 3  part platforms. We must delay it to avoid supermarkets
               feeling our bigger size and venturing into direct retailing via e-commerce is a threat to their business!

               Actions: Perdro Earp (Chief Disruptive Growth Officer), should contact the supplier of CloudCraze to

               negotiate  an  agreement  and  Service  Level  Agreement  for  the  e-commerce  solution.  A  high-level
               Project  Steering  Committee  should  be  setup  to  ensure  effective  planning  and  delivery  of  the
               CloudCraze solution. A detailed incentive plan needs to be developed and proposed to supermarket
               customers –to demonstrate how the new e-commerce plan should add to their sales, revenues and

               profitability,  rather  than  threatening  their  business.  Our  network  of  depots  and  other  retail  outlets
               offered by third parties should be investigated to determine if and how to use their facilities for pickups
               of  online  orders.  Focus  should  be  on  depots  and  retail  outlets  in  areas  deemed  to  likely  host
               entertainment activities that create occasions for drinking (or alcohol consumption) as it is at such

               venues that instant online orders that require prompt deliveries will typically be placed. Invest in other
               organizational capacity changes necessary to lift production to meet the increases sale.

                                                            Developed by The CharterQuest Institute for 'The CFO Case Study Competition 2018'
                                                                          www.charterquest.co.za | Email: thecfo@charterquest.co.za
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